Pat McGrath Chevyland
Cedar Rapids, IA
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The reason I am giving this rating is because my minivan has been in the shop three times in less then a month and a half. I have owned the van for 2.5 months. The problem is the windows quit rolling up, has been in the shop three times in less then a month and a half. I have owned the van for 2.5 months. The problem is the windows quit rolling up, supposedly they fixed the problem, the air conditioner comes on and off when it feels like it and they supposedly fixed the problem. But most of all, on three seperate occasions, all four of my kids were with each time, my van chose not to start. I spoke to Marcus in used cars and he "guarnteed" that the problem would be fixed. I had a loner van and was at home when I received his phone call stating that I had to come pick up my van because they could not duplicate the problem but, if it happened again then they would take care of it. I live 40 miles outside of town, was just settled in my home and my kids just laid down for a nap. I was coming to town early the next morning but, I had to make another trip back to town to return their vehicle. Anyways, when I dropped off the van, Lindsay McGrath state, "Don't worry, Kim, we will make it right, we will get it fixed." Well, I would hope so, seeing how this all started while it was still in the warranty period. Now, my van is back in the shop again, they have had for a week, supposedly fixed the problem, turns out it is the electronic ignition switch, which I stated several times that that was more then likely what the problem was, but I am just a woman and don't know anything about vehicles. So, today I called and left a message for Lindsay McGrath and spoke to both her and Marcus and now they want me to pay for the problem. Thinking not going to happen..I have had nothing but terrible service with this company and will continue to reccommend not to purchase a vehicle from Pat McGrath. They are completely horrible! More
Bought a used car from them and they automatically jacked up the price for an extended warranty without my knowledge and then wouldn't remove it until I refused to sign the purchase agreement. When I picked up the price for an extended warranty without my knowledge and then wouldn't remove it until I refused to sign the purchase agreement. When I picked up the car it had no brakes and the repaired it wich was great but then I looked under the hood and found numerous bolts that were either not tightened or not there. Was not very happy with the service either. More