
Pat McGrath Chevyland
Cedar Rapids, IA
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Great Customer Experience Andrew Miller was all in to do what it took to understand, and provide what I was looking for. Derek Fox did a great job closing the deal while showi Andrew Miller was all in to do what it took to understand, and provide what I was looking for. Derek Fox did a great job closing the deal while showing genuine interest in concerns I had. More
Our New, Big Blue I will have to admit, I was dreading the whole new car shopping process and went in with a chip on my shoulder. What a pleasant surprise to work with I will have to admit, I was dreading the whole new car shopping process and went in with a chip on my shoulder. What a pleasant surprise to work with Pat McGrath Chevyland and Andrew Miller. We arrived to have several trucks sitting up front waiting for us to test drive - both new and used - in the color I wanted. Andrew answered all our questions and was a valuable asset helping us get the right fit for our needs and budget. There was no up-selling, no crazy pressure and no back and forth number crunching. Our new truck was delivered clean and with a FULL tank of gas. Definitely stop by and experience the friendly, personable staff at Pat McGrath if you are in the market for a new or used vehicle. Tell Andrew Miller you heard about his professional, stress free & fun approach from me - Christi - I'll know he'll treat you right! More
My New Blue Cruze Buying another Cruze was even better the second time around. Paul Hachey, the salesmen, I worked with was extremely helpful. I did not feel pressured Buying another Cruze was even better the second time around. Paul Hachey, the salesmen, I worked with was extremely helpful. I did not feel pressured to buy, as I had originally just come in with a few questions. None of the well- know sales tactics were applied, as these are often used on women who come into dealerships alone. I have learned about these tactics the hard way. :( More
Waste of Time!! Went in there today and wanted to test drive a 2014 Mustang they had on the lot. First they had to appraise my vehicle which i had bought from Dodge C Went in there today and wanted to test drive a 2014 Mustang they had on the lot. First they had to appraise my vehicle which i had bought from Dodge Country a few months prior thinking i would get a decent trade in price....Not even close!! Oh but of course they need to pull your credit first even though they hadnt shown me any numbers. Their offer? $24000 under what i paid for the truck. They couldnt have told me that before pulling my credit? These people will submit your information to banks without even having consent as i learned from dealing with the Marion Used Car lot. I was a loyal customer and they had my information in their computer and i pointed out i wanted to trade in a vehicle and get a truck on their lot. No papers were signed on a price they were wanting to get or anything. Started getting denial letters from banks and they were trying to get an approval for $40,000 on a $31,000 truck!! No wonder it got declined!! And this with no permission to do anything....Isnt that illegal?? Anyways back to the original story....I intentionally asked to see numbers before they pulled my credit because i knew there would be inequity. If it was too much i would walk away....nut oh no they wanted my credit before i saw any numbers and then they wanted my wife to cosign. Whats that going to do with $20,000 in inequity?? I only rated an Excellent on the Friendliness because they are pretty nice until you buy the car but dont expect much except for things in the mail for their referral program after the sale. I have bought around 10 vehicles from the Mcgrath Dealerships but no more!! So lets see...my truck depreciated $20,000 in 2 months and my credit report declined by 100 points since i bought the truck. Yeah ok. So long story short...if you have inequity in a vehicle which alot of people do or have marginal credit be prepared to .. A. Have alot of downpayment money B. Be prepared to be shown vehicles that are not what you asked for because no one else wants to buy it. Hey Mcgraths...treat your repeat customers well!! Dont know how you rate so high on this site but ive never had a great experience that i didnt end up regretting. We all know that negative ratings can be removed so a dealership looks good. Oh yeah....never did get to test drive the Mustang and as i was leaving he said even if i had a cosigner i wouldnt be getting the mustang or a Camaro i was eyeballing. So just another push off and see ya later! So they would have tried to sell me something noboby wanted or they "owned well" which means they bought at an auction or had screwed someone else to get....:) Complete waste of time. More
2007 Corvette I searched online for the vehicles that I was interested and found 3 at McGrath Chevy. I drove from Waterloo to Cedar Rapids on a Sunday to check out I searched online for the vehicles that I was interested and found 3 at McGrath Chevy. I drove from Waterloo to Cedar Rapids on a Sunday to check out the cars. Colton Martin had his card on the windshield so when I returned home I sent him an email. I received his reply first thing Monday morning. I told him I don't want to barter and to give me his lowest price. He was quick in getting back to me and we scheduled a test drive. Unexpectedly, he allowed me to drive the car over the weekend which gave me time to look it over and give it more thought. Colton and I traded texts over the weekend and I purchased the car on Tuesday. Colton is very professional. More
Great People. Everyone was very friendly and more than willing to help but was not overbearing when it came to purchasing a car. They meet all my needs and satisfie Everyone was very friendly and more than willing to help but was not overbearing when it came to purchasing a car. They meet all my needs and satisfied everything I had asked for. More
New Car Purchase Pat McGrath gave me the best deal in town. I had been shopping dealerships to find the best price. My father works for a dealership, and his employee Pat McGrath gave me the best deal in town. I had been shopping dealerships to find the best price. My father works for a dealership, and his employee discount couldn't even match Pat McGrath's pricing. They did inform me that they would beat or match any dealership's prices. They met my expectations! They even put on a free spoiler. I would highly recommend this dealership. More
Well Done! Service was great, friendly & had a lot of fun test driving tell we found the truck for us. The vehicle accessory department was able to help get the Service was great, friendly & had a lot of fun test driving tell we found the truck for us. The vehicle accessory department was able to help get the right stuff we needed for the truck & at a good price. Well Done McGrath & Cody Moenk! More
Colton Martin was outstanding I can honestly say I do not enjoy the car buying. I always have felt I have to be on the defense. Not wilth Colton, what I feel is that he is an ext I can honestly say I do not enjoy the car buying. I always have felt I have to be on the defense. Not wilth Colton, what I feel is that he is an extremely honest person and I truly appreciate that. I had a chance to buy a vehicle almost identical and the reason I did not was because of Colton. I knew he would be there for customer service if and when I need it. I really like the car and I am going to recommend him to people I know who are looking for a vehicle. He is A+ in my book, and I never have said that before with a car salesman in the 35 plus years I have bought cars. Thank you! More
awesome work. These boys really know how to make the place run with out a hitch. Great people, great price. And always with a smile. Thanks for all the help. :) These boys really know how to make the place run with out a hitch. Great people, great price. And always with a smile. Thanks for all the help. :) More