Pat McGrath Chevyland
Cedar Rapids, IA
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Welcomed by great staff! And treated as friend! Trenton was great and worked great to get us exactly what we wanted and as promised. From your customer support to sales and f And treated as friend! Trenton was great and worked great to get us exactly what we wanted and as promised. From your customer support to sales and financing all should be complemented. I appreciate them! You don’t see that kind of service very often in most businesses today! Keep up the great service! More
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More
On our way to pick up our truck, due to a traffic accident, we got there an hour after closing time. JD Foss was there waiting for us to pick up our new vehicle. We were so very thankful for his accident, we got there an hour after closing time. JD Foss was there waiting for us to pick up our new vehicle. We were so very thankful for his service, patience and understanding. He definitely goes above and beyond! More
They did fix my issues from the previous review. Mr Ritchie was more than cooperative and will probably due more business here in the future Mr Ritchie was more than cooperative and will probably due more business here in the future More
Treyton Larkin is a good salesperson he was very informative and if he didn't know he would find out. He was very good in showing and explaining different things on the car and setting things up. It informative and if he didn't know he would find out. He was very good in showing and explaining different things on the car and setting things up. It was a good experience. More
Great service in a timely manner. Attentive to what vehicle I was looking for. Finance department was quick and efficient. Thanks Doug Jackson! Attentive to what vehicle I was looking for. Finance department was quick and efficient. Thanks Doug Jackson! More