Pat McGrath Chevyland
Cedar Rapids, IA
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Ben Hoppenworth and Carter were awesome to work with. Ben made time for me on a day he wasn’t even scheduled to be there to ensure I was able to get into a new vehicle in a timely manner. Everyone at Che Ben made time for me on a day he wasn’t even scheduled to be there to ensure I was able to get into a new vehicle in a timely manner. Everyone at Chevyland was very understanding and accommodating. They have definitely made a repeat costumer of me! More
Josh Cole was kind, patient and understanding. He went above and beyond to help me after my accident. I could not have asked for a better Service Advisor! Thank you Josh for being there when I mos He went above and beyond to help me after my accident. I could not have asked for a better Service Advisor! Thank you Josh for being there when I most needed there in a very difficult time. More
Very helpful and friendly service. John Backer was so helpful and nice. He actually sold me my first new vehicle many years ago. We are so excited to have this blazer John Backer was so helpful and nice. He actually sold me my first new vehicle many years ago. We are so excited to have this blazer More
Welcomed by great staff! And treated as friend! Trenton was great and worked great to get us exactly what we wanted and as promised. From your customer support to sales and f And treated as friend! Trenton was great and worked great to get us exactly what we wanted and as promised. From your customer support to sales and financing all should be complemented. I appreciate them! You don’t see that kind of service very often in most businesses today! Keep up the great service! More
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More
On our way to pick up our truck, due to a traffic accident, we got there an hour after closing time. JD Foss was there waiting for us to pick up our new vehicle. We were so very thankful for his accident, we got there an hour after closing time. JD Foss was there waiting for us to pick up our new vehicle. We were so very thankful for his service, patience and understanding. He definitely goes above and beyond! More