Pat McGrath Chevyland
Cedar Rapids, IA
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Great low pressure experience Lots of inventory to choose from and great prices! McGrath was $2000 less than many dealerships in my area on the exact same car. Everyone I came in Lots of inventory to choose from and great prices! McGrath was $2000 less than many dealerships in my area on the exact same car. Everyone I came into contact with was very positive and professional. More
Chevy Traverse Scott Kadera was our sales person. He did an awesome job. We weren't planning on purchasing a new car at this time. Our current Chevy Traverse need Scott Kadera was our sales person. He did an awesome job. We weren't planning on purchasing a new car at this time. Our current Chevy Traverse needed a new transmission so we decided to purchase instead of repair. He went out of his way to help us knowing that we needed something soon. He was very helpful and went out of his way to present us with all the options. It was a great experience and would definitely recommend him. More
Honest and Efficient Paul was forth coming with information and honesty. Knew all of the product pros and cons. Provided me great options all of what I wanted Paul was forth coming with information and honesty. Knew all of the product pros and cons. Provided me great options all of what I wanted More
Very professional sales and all of team members. We had a great experience from sales to delivery of our 2017 Equinox. They were all very professional well versed at there job.so in summary very fast We had a great experience from sales to delivery of our 2017 Equinox. They were all very professional well versed at there job.so in summary very fast and proficient at there job. More
They really stood behind the used car they sold me I recently had a great buying experience with Pat McGrath Chevy and I want to share it with you. The sales staff went above any beyond my expectation I recently had a great buying experience with Pat McGrath Chevy and I want to share it with you. The sales staff went above any beyond my expectations to cover a costly repair that was necessary shortly after I purchased a used vehicle. I was shopping for a very specific vehicle. I found it through cars.com and it was located at Pat McGrath Chevy in Cedar Rapids IA. I live in a suburb of Chicago, IL. The dealer is located 3-1/2 hours from my house, but they had the specific vehicle I wanted, so I made arrangements to drive out and purchase it. During the purchase transaction, they explained the 2 month / 2000 mile warranty that came with the vehicle. Unfortunately, during the first two months of owning the vehicle, I experienced transmission problems. I took it to my local Chicago area mechanic and got a written estimate for the work necessary to remedy the problem. My next phone call was to Darin Utley, the Used Car Sales Manager at Pat McGrath Chevy. I explained the situation, sent him a copy of the estimate, and put him in touch with my local mechanic. Within 24 hours, Darin contacted me and assured me that he would stand behind the warranty and cover the repair cost. He also agreed to have my local mechanic do the work so I wouldn’t have to travel to Cedar Rapids. While acknowledging that the cost of repair exceeded any profit they made on the sale along with the fact that geographically I would be an unlikely repeat customer, he sought to satisfy the customer---regardless of the circumstances. Upon performing the repair, my local mechanic discovered the clutch also needed to replaced, adding additional cost. Pat McGrath Chevy covered the repair of $2500 without question in an effort to “do the right thing”. I write this letter not only to publicly thank them for taking care of this repair, but also because too often the only reviews or letters written are done to vent frustrations and share bad experiences. I write this letter to highlight the good business sense and excellent customer service shown by Darin and his team at Pat McGrath Chevy. I don’t know when my next car purchase will take place, but after this experience I would consider making the 3-1/2 hour drive to Cedar Rapids to deal with good people. I would highly recommend Pat McGrath Chevy as your next choices when looking for a car. They do business the right way and take care of their customers. More
Its always a great experience at Pat McGrath We have always come to Pat McGrath for our vehicles. Its easy, no hassle, and great selection. Its nice to see the same faces each time we have come We have always come to Pat McGrath for our vehicles. Its easy, no hassle, and great selection. Its nice to see the same faces each time we have come back. We have needed to purchase 3 vehicles in a relatively short time, with our kids now needing vehicles too. Darin Utley and Tyler Feldmann always help us, and both are great to work with! We come back because of those two and how easy they make it. Thanks! More
I love the help they all gave me I couldn't have asked for better service than I received at Pat McGraph Chevrolet. I would recommend all my friends to them. Keep up the good work. I couldn't have asked for better service than I received at Pat McGraph Chevrolet. I would recommend all my friends to them. Keep up the good work. More
Great Experience! A great overall experience in purchasing a new 2017 Silverado. Adam Planda was great from the sales end as he was helpful, but not at all pushy. The A great overall experience in purchasing a new 2017 Silverado. Adam Planda was great from the sales end as he was helpful, but not at all pushy. The great service continued with T. J. (manager) and Nate (finance). They made an often stressful experience into a very enjoyable one! We’ll definitely work with them for any future car needs. More
Great Dealership This is my third pickup truck that I have bought from this dealership and the second time from the same sales rep. They listen to want I want to purch This is my third pickup truck that I have bought from this dealership and the second time from the same sales rep. They listen to want I want to purchase, they understand that I want one price offer and NO dancing around. They locate my vehicle, treat me right on my trade in, and make me a fair deal. They prep my truck and have it ready when I ask to have it ready for pickup. More
First time buyer. Was nervous of the unknown. I am 32 years of age and have a 3 person size family. Was looking for a dependable, stylish, and roomy vehicle. I looked online first for a couple wee I am 32 years of age and have a 3 person size family. Was looking for a dependable, stylish, and roomy vehicle. I looked online first for a couple weeks, before physically going to some different used car dealerships. I ended up at Pat McGrath Chevyland! Chevyland has so many vehicles, and if if they don't have it, one of their sister stores will. I felt very welcomed, but not bombarded when I first arrived. Nate Firsrt, the salesman I worked with, was great. Nate was courteous, honest, and caring for what my needs and requests were. I could not have asked for a better salesman. With my unique situation, there were some abnormal hoops to jump through and everyone at Pat McGrath was extremely helpful. I will be back and would recommend them to everyone I know wanting a vehicle. More