
Pat McGrath Chevyland
Cedar Rapids, IA
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Always Disappointed For the third and final time I gave McGrath Chevyland an opportunity to earn my business. For the third time, I left thoroughly disappointed. Last y For the third and final time I gave McGrath Chevyland an opportunity to earn my business. For the third time, I left thoroughly disappointed. Last year my husband and I were truck shopping and the offer provided for his trade in was barely what he owed, regardless of the KBB and NADA values being $3,000 more than what he owed. They acted like they were really giving us a deal by trying to sell a truck to us that had less features that our current truck, and costs more than we paid for our current truck. We found a much better deal (and knowledgeable salesperson) in Mt. Vernon. So, I started car shopping over the weekend and was contacted by Chevyland after submitting a generic interest request via email. Obviously, this wasn’t my only request as I just started shopping around and sending messages to dealerships. I found a great truck (new) in Missouri with a great deal as well as the 0% financing for 84 months. Also, this dealership offers a LIFETIME powertrain warranty – as in it doesn’t expire as long as you own the truck. I spoke to that dealership, sent pictures of my trades and was waiting to hear back from them. Meanwhile, Chevyland calls asking for my business. I told them about the deals I was getting in Missouri and they asked for an opportunity to perhaps earn my business. I explain they’d have to make a pretty aggressive offer on my trade and the price of their trucks. After a short discussion, we decide on a time to meet. Moments later I get a text asking when I am going to arrive (yes, after we just decided on time). I arrive and they have a truck ready for me to test drive. The truck is very similar to the truck in Missouri only a different color and slightly different package. I preferred a different color and was told that I could get a truck that color from another Iowa dealership. We sit down to talk numbers. They refuse to give me any kind of idea on what my trade will be worth until I tell them how much I owe. Which, I won’t disclose how much I owe knowing their trade value goes off of how much you owe and nothing close to KBB or NADA. Over the phone I’d talked about the price of the truck in Missouri (about 5k lower) and the 0% financing and no down payment. So, now we’re starting to talk numbers. They return with an estimate – payments over $800 per month, with 60-month term and $6,000 down. I choked, then I laughed. I again explained about the price difference in Missouri, and I was counting on the 0% for 84 months. He told me that was only on certain models, and they couldn’t do that, and Missouri couldn’t do it either. I explained I wanted payments close to $400 a month, and he said it was impossible. I explained the numbers I discussed with Missouri. He then said, “Missouri will tell you anything to get you to drive down there” and claimed to know someone whom was charged “$3,000 for a doc fee” so “that’s why they are priced lower.” He made it clear Missouri was blowing some smoke to get me down there. I ended up walking out with a chuckle. Missouri is bringing the truck to me and taking both of my trade-ins back to Missouri, so I don’t have to worry about travel. The payments are about $400 a month, the offer on my trades was great and I got the 0% financing that was “impossible.” I informed Chevyland of this “impossible” deal and haven’t heard back. McGrath is the one that will tell you anything to get you in their doors. They’ll happily fabricate events from dealerships they’ve never heard of to try and get your business. More
Excellent experience! Thank you Scott, Ben and Stephanie for an easy buying experience! We stoped by to just look at a couple of Equinox’s and see if they might work for us Thank you Scott, Ben and Stephanie for an easy buying experience! We stoped by to just look at a couple of Equinox’s and see if they might work for us. We looked at one and then asked about one I had seen on line, Scott looked it up grabbed the keys and brought it up to the office and let us look it over, he offered to take us for a test drive, I declined being we were just looking. We came back the next day and took the test drive and decided to buy it. It was very quick from the time we arrived to the time we left with our new Equinox, which we really like, only took a couple of hours. Thanks again Scott and everyone at Pat McGrath Chevyland! More
Quick & Easy Just how I like to buy cars. Find one, drive one, buy one. Easy no hassle. Scott Kadera was helpful and respectful of our time. Just how I like to buy cars. Find one, drive one, buy one. Easy no hassle. Scott Kadera was helpful and respectful of our time. More
Thanks guys for let me to enjoy a nice experience when I purchased my new vehicle! I’m feeling happy with my traverse without your help maybe I couldn’t choose the best option. purchased my new vehicle! I’m feeling happy with my traverse without your help maybe I couldn’t choose the best option. More
Great help I would like to thank Carter and James for working with me and listening with my vehicle issue and then coming up a solution tha I believe benefitted I would like to thank Carter and James for working with me and listening with my vehicle issue and then coming up a solution tha I believe benefitted both parties. More
We recently purchased a new vehicle from Pat McGrath Chevyland. The sales team was knowledgeable and courteous. They went out of their way to please. Scott and Gaige are the best. Chevyland. The sales team was knowledgeable and courteous. They went out of their way to please. Scott and Gaige are the best. More
Leasing our new Silverado The McGrath family is Awesome! Rick Miller is a great salesman and friend. This experience was fast and friendly (as always)! We met Jamie, so have The McGrath family is Awesome! Rick Miller is a great salesman and friend. This experience was fast and friendly (as always)! We met Jamie, so have met all siblings! We will be back soon! More
Highly satisfied We were highly satisfied with our recent purchase of a new Chevy truck. The salesman, Ben Taylor was very friendly, greeted us at the door when we arr We were highly satisfied with our recent purchase of a new Chevy truck. The salesman, Ben Taylor was very friendly, greeted us at the door when we arrived and explained everything in great detail. After test driving different trucks, Ben gave us time alone to decide what we were going to do. After deciding which truck to go with, Ben bent over backwards to help us use the GM points, which meant several extra phone calls. Ben assured us that we could call him anytime if we had more questions down the road. More
Best car buying experience I have ever had. I made an offer. They made the numbers work with no haggling or pushy sales tactics. Everything was finished in a couple of hours. Everyone was kind a I made an offer. They made the numbers work with no haggling or pushy sales tactics. Everything was finished in a couple of hours. Everyone was kind and easy to work with. Keaton, our salesperson, was best! More
Would Not Complete Recall Service Had a Recall on my Vehicle's Blind Side System. They would not complete the Recall Service so had to file a case with GM Customer Service. Had a Recall on my Vehicle's Blind Side System. They would not complete the Recall Service so had to file a case with GM Customer Service. More