Pat Lobb Toyota of McKinney - Service Center

State inspection The service associate was very friendly and efficient. I was able to come in with no appointment. I waited for the vehicle. It was done very quickly. The service associate was very friendly and efficient. I was able to come in with no appointment. I waited for the vehicle. It was done very quickly. More

It was good My experience was good, Molly always takes care of me . It was quick and everyone was friendly . I’ve been using this service department for years . My experience was good, Molly always takes care of me . It was quick and everyone was friendly . I’ve been using this service department for years . More

Issue with the bottom of car Justin Ryan did a great job explaining the issue and competed the work quickly and correctly. He then took the time to explain entune to my wife which Justin Ryan did a great job explaining the issue and competed the work quickly and correctly. He then took the time to explain entune to my wife which was no easy feat. Justin has been great every time I’ve been to Pat Lobb!! More

So Happy I have a Toyota house closed to my new City ❤️ I moved to Melissa a month ago from Massachusetts. I drove with my Toyota Rav 4 thousands of miles to relocate here. So last week the Rav turn on a ma I moved to Melissa a month ago from Massachusetts. I drove with my Toyota Rav 4 thousands of miles to relocate here. So last week the Rav turn on a malfunction indicator light. I got so worried because my husband was out of town. So I book an appointment and Andres Cruz help me with the problem also he was super welcoming and I felt so happy because I don’t know nobody in the area. He call their car service to drop me off in my house and also pick me up when the car was ready. Also he fixed everything the car needed besides the malfunction light. So happy with my car service and more happy to have a Toyota house close to my new city. Thank you so much Andres Cruz for your excellent service. ?????????? More

Oil change My service rep was very helpful and informative when it came to my questions and concerns with my car. I appreciate all the help I received My service rep was very helpful and informative when it came to my questions and concerns with my car. I appreciate all the help I received More

Outstanding! Called for an appointment and was able to get in within an hour. Vehicle was taken at the appointment time and 10K mile service was performed within 4 Called for an appointment and was able to get in within an hour. Vehicle was taken at the appointment time and 10K mile service was performed within 45 minutes and was properly done. No waiting on a late appointment. Overall, an outstanding experience! I’ll be back!! More

Friendly to customers Pat Lobb Toyota employees have always been professional and at the same time make you feel like a friend. I love doing business with them. They take g Pat Lobb Toyota employees have always been professional and at the same time make you feel like a friend. I love doing business with them. They take good care of my needs whether sales or service. More

Excellent Service agent was friendly and helpful. It was completed quick and the price was reasonable. Sarina was very nice even though it was the hottest day o Service agent was friendly and helpful. It was completed quick and the price was reasonable. Sarina was very nice even though it was the hottest day of the year and she was 7 months pregnant, she was very professional. More

SERVICES RECEIVED AT PAT LOBB TOYOTA OF MCKINNEY I truly enjoyed the delightful customer service received at this dealership. I arrived at the dealership at 7 am. My appointment was at 7:15. I was m I truly enjoyed the delightful customer service received at this dealership. I arrived at the dealership at 7 am. My appointment was at 7:15. I was met at Service Center by Selena Hann as soon soon as I pulled in. It didn't matter that I was early for my appointment. Selena processed my car immediately. The service was completed by 7:30. Not to mention there was cofee, donuts, and fruits at the lobby. Thank you for all you do for your customers! More