Passport Nissan of Alexandria

My husband and I had a great experience purchasing a vehicle at Passport Nissan. There was a great selection of vehicles. My salesman, Mr. Paul Friendman was professional, courteous, friendly and patien vehicle at Passport Nissan. There was a great selection of vehicles. My salesman, Mr. Paul Friendman was professional, courteous, friendly and patient. He made this a stress-free, pleasant experience for us. I highly recommend this dealership. More

First off my sales person (Tommy M) was polite and very helpful. the dealership was clean and welcoming. the Finance person was awesome, he did not hassle me in any way. he was honest and to the point. helpful. the dealership was clean and welcoming. the Finance person was awesome, he did not hassle me in any way. he was honest and to the point. overall i would recommend this dealership to my family and friends. Thank you More

They played the same game that every dealer plays. I Have to go "talk to my manager." They were always acting like they are on your side and the manager is the bad guy. And of course they tried to nickel and to go "talk to my manager." They were always acting like they are on your side and the manager is the bad guy. And of course they tried to nickel and dime me at the end over additional costs. They wouldn't budge at all on the listed price because I was getting the $4,500 government rebate for my clunker, so they used that to their advantage. Waited around forever on multiple occasions while they got paperwork and others things together. Total time spent there was at least 5 hours, and this was after a price was agreed upon. All car dealers are the same, and all car salesman are the same. In terms of salesmen, they are at the bottom of the totem pole. This place is no different from any other. I also was spoken to like I didn't know anything, like I was a child. To top it off, the finance guy tried to nickel and dime me as well, even though I have a perfect credit score. My advice to car salesmen: 1)Get a new job. 2) Know the cars inside and out. Know everything about them. There should never be a question that you can't answer. 3) Don't talk to people like they know nothing. Treat them like adults in a professional manner. 4) Do not promise anything you cannot deliver. 5) Don't beat around the bush. Tell me the truth. Tell me how low you can go with your price. 6) Don't be a suck up to the customer. Just be professional. 7) Did I mention find a new job? To conclude, this place is no better or worse than any other dealership. Just be ready for a battle and always be willing to walk. More

I went into the dealership for my regulary thirty thousand mile service. I was greeted by friendly staff and smiling faces. The advisor did whatever was neccesary just to maintain my car, not to brea thousand mile service. I was greeted by friendly staff and smiling faces. The advisor did whatever was neccesary just to maintain my car, not to break my wallet. My car was even ready the same day. I walked back in only to be greeted by my name. This is the type of customer service that sets this dealer apart from the rest. My car was even washed and cleaned! I couldn't believe they did all of this so fast. This is going to be my one stop shop for all my service needs. More

The Dealer was friendly and gave the best price possible, also the over-all shopping experience was satisfactory. The Greeting, explanation about the vehicle, financing, extended warranty and Maintenance also the over-all shopping experience was satisfactory. The Greeting, explanation about the vehicle, financing, extended warranty and Maintenance plans were all good explained well. Over all I would recommend the dealer for anyone looking out for a Nissan. More

Kenny Latino was a very friendly and accomodating sales representative. He did his utmost to ensure that I was happy with my purchase and was sincerely interested in getting me a good price for my new car representative. He did his utmost to ensure that I was happy with my purchase and was sincerely interested in getting me a good price for my new car. He also has called me multiple times since I bought my car to make sure I was happy with my purchase. I highly recommend Kenny! The dealer manager, however, seemed to rush me during the process and tried to get me to make a decision after only 2 hours at the dealership. I ended up coming back the following day and making the purchase. More

Kenny Latino was very helpful. I went to the dealership on a friday and Kenny helped me find what I wanted and came back on saturday with my husband and purchased the car I wanted. We could not have asked on a friday and Kenny helped me find what I wanted and came back on saturday with my husband and purchased the car I wanted. We could not have asked for a better salesperson, but Kenny to help us. He even explained to me how a few things worked, when my husband said I should read the manual, I'm better off being shown. The experience was great and if I know someone who wants a car or truck, I will tell them about Kenny Latino and Passport Nissan. Everyone, from the time we went in to the time we left. That also includes Finance and Service Personnel who got my Rogue ready. More

From the time i stepped on to passport nissan, Anthony Washington (my sales rep), made my car shopping experience enjoyable. Not only did he take care of me throughout the process of buying my Nissan Max Washington (my sales rep), made my car shopping experience enjoyable. Not only did he take care of me throughout the process of buying my Nissan Maxima, but he has called numerous time afterwards to see how we (my family) is enjoying the new car. He has taken a personal approach in car salesman ship. More

I worked with Paul Friedman to purchase my Altima. Not only was he friendly and professional, he went out of his way to make sure I got the car I wanted at the most affordable price. My experience wi only was he friendly and professional, he went out of his way to make sure I got the car I wanted at the most affordable price. My experience with the sales managers and F&I was also very pleasant! I encourage DC area car buyers to drop by Passport Nissan and ask for Paul. My recommendation for him is the least I can do in return for the outstanding service and personal attention I received from him and the other staff members at Passport Nissan. As for the Nissan brand, I can personally attest to its value. I can't see myself driving anything but a Nissan or Infinity. More

I was very pleased with the service I received. Andy was very friendly and helpful. I had to bring my car in for a recall notice and he made the experience painless. I liked having access to Wi-Fi and the very friendly and helpful. I had to bring my car in for a recall notice and he made the experience painless. I liked having access to Wi-Fi and the lounge area was very comfortable. I loved having the car washed at the end. More