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Passport Nissan of Alexandria

Alexandria, VA

4.6
220 Reviews

150 South Pickett Street

Alexandria, VA

22304

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Showing 220 reviews

December 22, 2024

Adrian Gonzales is truly the best . I mean he went above and beyond to deliver a great experience. More

by Lewally2508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Gonzales
December 17, 2024

If you’re looking for a straightforward, honest salesperson who genuinely helps you make a confident purchase, talk to Rico. My son and I had a fantastic experience buying a used car at Passport Ni More

by Philistines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricco, Tyler
Dec 17, 2024 -

Passport Nissan of Alexandria responded

Thank you for sharing your wonderful experience with Rico and the team at Passport Nissan Alexandria! We're delighted to hear that their honesty, transparency, and dedication made your car-buying journey smooth. It's great to know they went above and beyond even after the purchase. We appreciate your recommendation!

December 11, 2024

3 Words to describe my experience; Professionals, Fastest, and Honest! Excellent Customer Services in general. They genuinely want to help you! More

by NamirJimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Talballa
Dec 11, 2024 -

Passport Nissan of Alexandria responded

Namir, we're delighted to hear that you found our team at Passport Nissan Alexandria professional and honest! Thank you for highlighting the excellent customer service. We appreciate your support!

November 19, 2024

Very professional. I love the inspection videos. Though, this recent visit was just about the air filter and nothing else. I like a thorough video but aside from that i More

by Juancrodriguez0190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele, Wasi
Nov 19, 2024 -

Passport Nissan of Alexandria responded

Juan, thank you for sharing your feedback! We're glad to hear that overall you had a great visit at Passport Nissan Alexandria. We'll take note of your preference for more thorough inspection videos in the future. Safe driving!

November 19, 2024

Outstanding car inspections and services. Very grateful to have you service my Nissan. Thank you! More

by Happy Motorist
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Henix
Nov 19, 2024 -

Passport Nissan of Alexandria responded

Thank you for taking the time to leave Passport Nissan Alexandria a five-star review! Weare thrilled that your service visit went smoothly. See you next time!

October 21, 2024

I have used this dealer for years to maintain my 2004 Pathfinder. Last spring I took it in for an inspection, battery and oil leak repair. They found nearly 7k in repairs (I was expecting 2k I knew the More

by mjrusselltx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
Oct 28, 2024 -

Passport Nissan of Alexandria responded

We are sorry to hear you were not pleased with your visit. We understand unexpected repairs can be frustrating and sometimes costly. With every service visit, we provide a free, comprehensive Multi-Point Inspection that is in line with Nissan’s safety guidelines for its vehicles, and provide recommended services based on those guidelines. Please feel free to reach out to us directly if you have any questions regarding this, as your satisfaction is important to us.

October 12, 2024

I had an excellent experience with passport Nissan Alexandria . Tim Nguyen was a great salesperson More

by Hossain.imtiaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tin Nguyen
Oct 15, 2024 -

Passport Nissan of Alexandria responded

We are glad to hear that Tim was great to work with. Thank you for choosing Passport Nissan Alexandria!

September 03, 2024

We had a very good experience buying a Nissan Certified Ariya. Muhammad Subhi was our salesperson and he was extremely responsive, straightforward, and efficient. Michael Petros as the was also extremely e More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Subhi, Michael Petros
Sep 03, 2024 -

Passport Nissan of Alexandria responded

Steve, we're delighted to hear that Muhammad and Michael provided you with a great experience at Passport Nissan Alexandria. Enjoy your new Nissan Ariya!

April 15, 2024

Great customer service experience here! Although there were some issues that I experienced with my purchase, management made sure to make it right as soon as it got to them. You can More

by Tim
Recommend Dealer
Yes
Employees Worked With
Said
May 17, 2024 -

Passport Nissan of Alexandria responded

Tim, we are glad to hear this positive feedback regarding our customer service throughout the sales process. We are glad that our management was able to address your concerns and make things right. If there is anything else we can assist you with, please don't hesitate to reach out to us. Safe travels, from all of us here at Passport Nissan Alexandria.

October 01, 2023

Passport Nissan was very professional and knowledgeable. All the staff was friendly from the sales person to the managers to the finance person and they got us the exact car we were looking for at a good pr More

by Vince LaRosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor and Sam
Oct 02, 2023 -

Passport Nissan of Alexandria responded

Vince, it's great to know you had a positive experience with our team at Passport Nissan Alexandria. We're glad we could find the perfect car for you! Thanks for recommending us to your friends and family.

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