Passport INFINITI of Alexandria

I went to the dealer to look at a certified QX30, loved the car, and was very pleased with the quality of service I received from the dealership. Joe was a pleasure to work with, and the process was quite the car, and was very pleased with the quality of service I received from the dealership. Joe was a pleasure to work with, and the process was quite smooth. I highly recommend this dealership! More

I’m new to area and needed an oil change and inquired about my tire light. I experienced excellent customer service and explanation of all services needed/recommended. about my tire light. I experienced excellent customer service and explanation of all services needed/recommended. More

Betty customer service was great. She did every to help me and my husband get into the car that we wanted. She was there to support our needs. This sale would not had been possible without Betty support. B me and my husband get into the car that we wanted. She was there to support our needs. This sale would not had been possible without Betty support. Betty was great. Thank you Betty. The sales manager were also awesome talking to us explain everything include walk through the car. More

My leasing experience has been consistent since the first encounter 2013, 2015, 2017, 2018, and the latest 2020. I’ve seen Brian excel to management and help others to be successful like Moses and Glenda. T encounter 2013, 2015, 2017, 2018, and the latest 2020. I’ve seen Brian excel to management and help others to be successful like Moses and Glenda. The car business typically has a high turnover rate and salespeople don’t usually have a good reputation beyond the transaction. Throughout the years I’ve observed professionalism, diplomacy, and service, even with the two finance team that I’ve dealt with exclusively at each signing. Time well spent. More

I am very satisfied with the service I received from Garry at Infiniti of Alexandria. He was polite, knowledgeable and provided excellent customer service. Thank you, Garry. Garry at Infiniti of Alexandria. He was polite, knowledgeable and provided excellent customer service. Thank you, Garry. More

Family oriented pressure free environment. I came in for informational purposes as I wanted to learn more about the end of lease process. Having recently moved to the area, I was looking for a dealership th informational purposes as I wanted to learn more about the end of lease process. Having recently moved to the area, I was looking for a dealership that matched the same level of satisfaction I received back in MA. These guys made me feel as home and I walked out with new car! Happy customer. More

Great experience with sales service here from Betty; she was excellent to work with. The overall experience to buy a car was perfect for me, I didn’t felt pressured when purchasing. Thank you Betty And mana was excellent to work with. The overall experience to buy a car was perfect for me, I didn’t felt pressured when purchasing. Thank you Betty And management for a great experience and service. And thank you to the manager as well. More

Betty customer service was great. She did every thing in her power to make purchasing a car easy. She was there from day one to give all the support i needed. This sale would not had been possible without her power to make purchasing a car easy. She was there from day one to give all the support i needed. This sale would not had been possible without Betty support. Betty was great. Thank you Betty. More

Drew was excellent. Great customer service. Very friendly environment at the service center. I will be back for all my car services highly recommended. Thx environment at the service center. I will be back for all my car services highly recommended. Thx More

The staff does not seem to be pushy or forceful in representing Infiniti. They are friendly and accommodating and seem to be eager to serve in whatever capacity needed. representing Infiniti. They are friendly and accommodating and seem to be eager to serve in whatever capacity needed. More