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Passport INFINITI of Alexandria
Alexandria, VA
214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 214 reviews
July 13, 2021
Top notch service, quick, easy, and friendly. Thanks Timothy Nguyen for your assistance and service on my purchase. Love my QX80! Love the selections reviewed and thanks for the easy test drive. Just A Timothy Nguyen for your assistance and service on my purchase. Love my QX80! Love the selections reviewed and thanks for the easy test drive. Just Awesome! -MLB More
by mlb2198951
Employees Worked With
LaQuisha
June 05, 2021
From a first time buyer experience, good customer service, knowledgable on questions or information that was asked and made the buying experience easier than expected. service, knowledgable on questions or information that was asked and made the buying experience easier than expected. More
by Bonafidé
Employees Worked With
Betty Ortiz , Chesney Hellmuth, Brian Dileo
March 17, 2021
5 🌟 ⭐ 🌟 ⭐ 🌟 ALL AROUND I wouldn't choose no other 5 🌟 ⭐ 🌟 ⭐ 🌟 ALL AROUND I wouldn't choose no other over Passport Infiniti Alexandria Mr. Garry Drummond 🎸 rocks 5 🌟 ⭐ 🌟 ⭐ 🌟 ALL AROUND I wouldn't choose no other over Passport Infiniti Alexandria Mr. Garry Drummond 🎸 rocks Please visit for all your car needs, even if you're just shopping for a vehicle More
by Lydia
Employees Worked With
Garry Drummond
March 13, 2021
They are prompt, courteous, professional and friendly. The waiting room was neat and clean. Seating was six feet apart. Everyone wore mask. I felt safe waiting on my car. The waiting room was neat and clean. Seating was six feet apart. Everyone wore mask. I felt safe waiting on my car. More
by aharrington
Employees Worked With
Chesney Hellmuth, Brian Dileo
February 18, 2021
There were a few bumps in the road like having to return the following day to complete the sale because of time only to wait an hour for the finance person to arrive after the time I was asked to arrive. Th the following day to complete the sale because of time only to wait an hour for the finance person to arrive after the time I was asked to arrive. There was a tire pressure light on which I addressed before leaving. They added air and said it would reset. It didn’t. I took it to the VW dealership and apparently the wrong valves are installed. All in all it was painless compared to most car buying experiences. More
by Sharon
Employees Worked With
Timothy Nguyen
December 17, 2020
Go somewhere else. Brian.Dileo@passportauto.com is the GM there. I bought a certified used car and sold me runflat with a bad sidewall and road rash windshield. Left message and voice mail. It's been 3 GM there. I bought a certified used car and sold me runflat with a bad sidewall and road rash windshield. Left message and voice mail. It's been 3 months and hasn't contacted me. More
by ichris
Employees Worked With
Brian Dileo
November 12, 2020
I TRULY ENJOY COMING HERE, THEY ARE VERY GREAT WORKERS, THEY REALLY CARE ABOUT YOU AND YOUR CAR. THANK YOU, CAN WAIT TO SEE THEM FOR MY NEXT SERVICE!!!! THEY REALLY CARE ABOUT YOU AND YOUR CAR. THANK YOU, CAN WAIT TO SEE THEM FOR MY NEXT SERVICE!!!! More
by shon104
Employees Worked With
Chesney Hellmuth, Brian Dileo
November 08, 2020
Great customer service... very friendly and helpful....came from Philadelphia to purchase my car and it’s great I highly recommend this dealership to anyone helpful....came from Philadelphia to purchase my car and it’s great I highly recommend this dealership to anyone More
by Chill
Employees Worked With
Joseph Valdovinos
