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Passport INFINITI of Alexandria

Alexandria, VA

4.1
211 Reviews

160 South Pickett Street

Alexandria, VA

22304

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Showing 211 reviews

October 18, 2021

I have always used Passport for my service needs. They have provided reliable and courteous service over the last seven years. I will continue to bring my car to Passport. More

by mwilliams57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Drummond
Nov 05, 2021 -

Passport INFINITI of Alexandria responded

Thank you so much for sharing!

September 29, 2021

I always love my experience at Passport. The employees care and are attentive. Especially Garry Drummond. More

by GlendaLOlmeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Drummond
Nov 05, 2021 -

Passport INFINITI of Alexandria responded

Thanks for your positive feedback!

September 09, 2021

Joseph Valdovinos was an awesome Salesman. Great customer service and very professional(Go Ravens). The Dealership itself is by far one of the greatest! Customer Truely Satisfied! More

by William H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chesney Hellmuth, Brian Dileo
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Thank you for the kind feedback. Providing great customer service is our goal! Thank you for being a member of our Passport family.

September 06, 2021

Everything is always professionally done. Waiting area is impeccable and pleasant. Would recommend to all. By More

by donnamilbourne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Happy to be of assistance! Thank you for entrusting us with the servicing of your vehicle. We hope to see you again at Passport!

September 05, 2021

Always a great experience when I bring my car into this location. Drew is amazing and always handles everything I need. He should def be considered to move up, he goes above and beyond & is very profession More

by M.weeks23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Peterson
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Thank you for your kind words! We appreciate your loyalty and have enjoyed providing you with an unsurpassed experience during your visit.

August 17, 2021

The service was great. I like all the safety precautions that was taking during my visit. All staff was wearing a mask. The environment felt comfortable. More

by Synne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dileo
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Thank you for the kind feedback! It was our pleasure taking care of you during your service. Thank you for choosing Passport!

July 31, 2021

Great staff and wonderful service! Every appointment has been professional, detailed, and affordable! Keeps me coming back over and over again! Happy to be part of the Infiniti family! More

by arethaswann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Drummond
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Thank you for the kind feedback. Providing great customer service is our goal! Thank you for being a member of our Passport family.

July 13, 2021

Top notch service, quick, easy, and friendly. Thanks Timothy Nguyen for your assistance and service on my purchase. Love my QX80! Love the selections reviewed and thanks for the easy test drive. Just A More

by mlb2198951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaQuisha
Jul 16, 2021 -

Passport INFINITI of Alexandria responded

Thank you for your kind words! We appreciate your loyalty and have enjoyed providing you with an unsurpassed experience during your visit.

June 30, 2021

They was excellent and helpful with my car purpose they was excellent More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred and mike
Jul 16, 2021 -

Passport INFINITI of Alexandria responded

Thank you for sharing your experience! We appreciate the opportunity to provide you with excellent customer service and a smooth purchase process. Welcome to the Passport family!

June 05, 2021

From a first time buyer experience, good customer service, knowledgable on questions or information that was asked and made the buying experience easier than expected. More

by Bonafidé
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Ortiz , Chesney Hellmuth, Brian Dileo
Jul 16, 2021 -

Passport INFINITI of Alexandria responded

Thank you for the kind feedback. Providing great customer service is our goal! Thank you for being a member of our Passport family.

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