Passport BMW

Buying from Passport was one of the best car buying experiences I’ve had. My salesperson, Ben Stith, was amazing from the start. You can tell that he’s passionate about BMWs and can answer any question experiences I’ve had. My salesperson, Ben Stith, was amazing from the start. You can tell that he’s passionate about BMWs and can answer any questions you have about the entire lineup. I never felt pressure to buy and Ben understood that I needed a bit of time to make my purchase decision. Once I was ready to purchase, all the terms were presented to me accurately. There were no surprises when my vehicle arrived at the dealer and the final buying steps were a breeze. My finance manager, Jay Emadi, explained all finance options and additional protection products in a way that allowed me to make an informed decision. When I’m in the market for my next BMW, there’s no other dealer I’d consider. More

Phenomenal dealership experience with Elias in the purchase of our new BMW X3M Competition! Elias was very knowledgable on the vehicle and the higher end M models. He was able to relate the differe purchase of our new BMW X3M Competition! Elias was very knowledgable on the vehicle and the higher end M models. He was able to relate the difference i can expect between models helping us settle on one that would be perfect for us. He was also great at interacting with the Sales Manager to negotiate our deal in minutes. Great with out of state paperwork, smooth sailing with the Finance Manager and an overall great delivery experience! I thought i would remain loyal to another DC BMW dealer, but after my experience at Passport, I may cheat on them again! More

Great customer care was given by the entire staff especially my sales person Elias Khairzada. But the entire team was about insuring that my experience with Passport BMW was professional and pleasant especially my sales person Elias Khairzada. But the entire team was about insuring that my experience with Passport BMW was professional and pleasant. More

Very smooth streamlined process leasing my new vehicle. Mr. Prempeh was instrumental in providing updates and expectations throughout the process. Mr. Prempeh was instrumental in providing updates and expectations throughout the process. More

Nana Prempeh has an excellent customer service; I had a great experience from the entire sales process. Very responsive, clear on transaction process, very knowledgeable with the product, provides options great experience from the entire sales process. Very responsive, clear on transaction process, very knowledgeable with the product, provides options to ensure expectations are met, a salesperson that will go above and beyond to create a brilliant experience. To validate the consistency of his customer service - he was endorsed and recommended by another customer "if you are to buy a car at Passport BMW it should be with Nana". And I am delighted to repeat it again to those who is planning to buy a car "please do yourself a favor and only transact your business with Nana". THANK YOU SO MUCH! More

Still incredulous after a stress-free and streamlined purchase of my new 2023 car from Passport BMW feeling highly satisfied. - and without any foreboding or nagging sense of beguilement after sale. Trul purchase of my new 2023 car from Passport BMW feeling highly satisfied. - and without any foreboding or nagging sense of beguilement after sale. Truly a refreshing and new experience. Peter Akaeze was a most helpful and accommodating SA. I had no intent to buy a car - I went to the dealership this past weekend to solely gather information with comparisons against other dealership offerings during my car search. Peter patiently worked with me to find a car within my budget and without any undue pressure. Sales Manager, Robert Oates, presented me with the information I asked for with transparency and honesty (I was also armed with my Excel spreadsheet and his figures accurately matched mine). Due to my non-urgent need for a car, I was able to leisurely take my time to ruminate through other dealership quotes over the weekend; however, it was an easy determination that Passport BMW offered the best deal...even during this economic time. I returned on Monday to conclude the offered deal and surprisingly there were no changes to my previous pricing. Business Manager, Devaughn Paige, finalized my sale with clarity and efficiency. Additionally, Peggy Watson (Cashier's Office) and Cee (BMW Genius) are also included towards my positive experience. Peggy is a friendly person exuding warmth and kindness. Cee took her time to help me set up and familiarize myself with my new model car before I left the dealership. Kudos to all those mentioned above for their exemplary sales service and knowledge to facilitate a positive outcome for the unsavory task of car shopping. I look forward to the same result from the Service Department after my car requires servicing. Additional review to follow. With much appreciation to Peter, Robert, Devaughn, Peggy, Cee...and the rest of of the entity of Passport BMW. Thank you all for a most superb and pleasant experience buying my car after almost 30 years of being duped and chumped in some capacity - I have finally lived and learned that it is possible to negotiate a beneficial deal for both parties involved. Cheers. More

I had a great experience working with Peter Akaeze at Passport BMW, purchasing my new 2023 X3 M40i. Peter was friendly and helpful and provided the best customer service. The whole process was fast and e Passport BMW, purchasing my new 2023 X3 M40i. Peter was friendly and helpful and provided the best customer service. The whole process was fast and efficient. I highly recommend Peter and Passport BMW for any BMW purchase! More

Passport BMW was great to work with on my BMW i4 purchase. I turned in my leased 2020 M340i and purchased an i4 M50. There were lots of challenges with production for the i4 M50 due to supply chain purchase. I turned in my leased 2020 M340i and purchased an i4 M50. There were lots of challenges with production for the i4 M50 due to supply chain and EV demand issues, but Nathan was great working with me and keeping me up to date with information he had. Trading in my lease and picking up the new car was very easy. Passport also helped swap my Performance tires for Winter tires. Will continue to use Passport for Sales and Service in the future. Thanks Nathan! More

I purchased a new BMW from this Passport BMW (Suitland Md.) dealership and was pleased with the experience. This purchase was the second one that I have completed at this dealership. The professionalism a Md.) dealership and was pleased with the experience. This purchase was the second one that I have completed at this dealership. The professionalism and assistance provided by the staff helped me perform the needed transactions to complete the process. Elias Khairzada, my client advisor, is a true professional and provided the necessary guidance and assistance that I needed to complete necessary requirements. Thanks again! More

Jordan was a great help in getting everything set for our car purchase. The Smiths car purchase. The Smiths More