Passport BMW

My salesperson, Nan Wong, was professional, friendly, and knowledgeable -- She answered plenty of my questions, she always got back to me in a timely manner, often by cell phone or Blackberry; while I was an knowledgeable -- She answered plenty of my questions, she always got back to me in a timely manner, often by cell phone or Blackberry; while I was anxiously awaiting delivery, she e-mailed me PDFs of the vehicle inquiry reports with each change in the car's status; and on the delivery date, there was a nice walkthrough of the car. I am a repeat customer of hers. I intend to buy my next vehicle with her again. She is an honest person who does not waste a customer's time. I highly recommend her. I normally do not spend the time to write reviews. However, I think it is important for others to know what a great salesperson person she is. More

Nan and Passport BMW came through for us in a huge way. We were looking for a used BMW with low miles and they provided us with a used vehicle that not only was barely used, it was in unbelievable conditio We were looking for a used BMW with low miles and they provided us with a used vehicle that not only was barely used, it was in unbelievable condition. Nan did everything possible to make the transaction smooth and quick. It was one of the easiest purchase of a car my husband and I have ever experienced. Everything was explained to us before we arrived at the dealership regarding the car, and then when we did arrive all the paperwork and the car itself was ready to go. I give Nan and this dealership an A+! More

Brandon Kim was very easy to work with while I purchased my very first BMW. He was very gracious and answered my call when I phoned him at 9:00 one night to answer my questions and reassure me about the ca my very first BMW. He was very gracious and answered my call when I phoned him at 9:00 one night to answer my questions and reassure me about the car that we had already made a deposit on. He and his manager were even willing to work with me if I wanted to transfer my nonrefundable deposit to a different car or if I decided to order a car to my specifics. Working with Passport BMW was a great experience and I would recommend this dealership as well as my salesperson to others. More

I would recommend this dealership for a purchase of a new or used vehicle and the service of a vehicle. This was my first experience in buying a new car from Passport BMW and it will not be my last. I was ve or used vehicle and the service of a vehicle. This was my first experience in buying a new car from Passport BMW and it will not be my last. I was very impressed from the salesman to the manager. i will definitely recommend this dealership to anyone! More

A no-nonsense experience. Nan was easy to work with, took into account our requirements, made certain that we got what we wanted at the price that we wanted. Pleasant experience without the drama that usuall into account our requirements, made certain that we got what we wanted at the price that we wanted. Pleasant experience without the drama that usually goes with a car lease or purchase. Would highly recommend working with her. More

Mehrzad was great to work with and did everything he could to make the purchase process go as smoothly as possilbe. I would purchase another vechicle from Mehrzad and Passport. could to make the purchase process go as smoothly as possilbe. I would purchase another vechicle from Mehrzad and Passport. More

My recent purchase of a pre-owned 535xi was a pleasant experience, and the Passport team handled the transaction smoothly and very professionally. My advisor, Nan Wong, was extremely knowledgeable and det experience, and the Passport team handled the transaction smoothly and very professionally. My advisor, Nan Wong, was extremely knowledgeable and detail-oriented, which made the purchase and delivery of the car a pleasure. I shopped a number of other BMW dealers before coming to Passport, and am certainly glad to have made the trip. I would recommend them highly. More

Mehrzad Ganjriz is very helpful and professional. He helps me a lot during the process. I highly recommend him to anyone that want to buy BWM X5. I believe I got a very good deal that I bought my X5 h helps me a lot during the process. I highly recommend him to anyone that want to buy BWM X5. I believe I got a very good deal that I bought my X5 here at Passport BMW (4730 Auth Way Marlow Heights, MD 20746). I want to mention that David Lee (manager) is very helpful also. More

Mr. Ganjriz: Wonderful person,very professional, great Mr. Ganjriz: Wonderful person,very professional, great experience,very easy to deal with him. Mr. Mehrzad gave me all the arguments that convince Mr. Ganjriz: Wonderful person,very professional, great experience,very easy to deal with him. Mr. Mehrzad gave me all the arguments that convince me to by the new BMW 535i. I wish all the sales people will be the same. Congratulations ! Dr. Marcel Maican More

Just received new BMW I ordered through JC Thomas/Passport BMW. Excellent experience; they offerred me the lowest price and did everything they told me they would do! I negotiated with three Thomas/Passport BMW. Excellent experience; they offerred me the lowest price and did everything they told me they would do! I negotiated with three BMW dealers, one of them 10 minutes from my house in Virginia and I decided to drive the extra half hour to order the car from the sales representative and dealer that really wanted the deal. I plan to service my car with them and use their VIP program. More