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Passport BMW

Suitland, MD

4.5
791 Reviews

4730 Auth Place

Suitland, MD

20746

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Showing 791 reviews

March 19, 2012

ANNA MARIE was very professional and friendly. She was inviting and always respected my opinion and was NEVER pushy!!!! I have had very negative car shopping experiences in the past but not at Passport B More

by ivanedgardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Marie Pistone / David Lee
March 19, 2012

I have purchased many vehicles in my life, both new and used, mostly high end models. I can honestly say that no other salesperson that I have ever dealt with can match the level of enthusiasm and professi More

by wetvmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan Wong
March 19, 2012

Nan Wong IS: Pleasant, sincere, friendly, knowledgeable and a true professional! She was informative throughout the entire process and extremely responsive. I would highly recommend and encourage anyone More

by Smoats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan Wong
March 13, 2012

They deserve a Zero! Stay away from BMW Passport service center! I have never been so insulted by BMW staff since I purchased my BMW! (2006 then 2011) If you live in the area and need service make the drive More

by Tosha217
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Renner and Fred Gerlisky
March 12, 2012

Nan Wong was the absolute best and if I could give more stars I would. Here's my story I was looking to purchase a BMW Coupe 328i.I previously had an appointment with BMW Fairfax that evening. I made two t More

by janeenwalls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
March 08, 2012

The entire purchase experience was simple, complete and quick. The visit took less than three hours...from entering the doors to leaving with my new car. Nan Wong led this experience the entire way. S More

by ged8done
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan Wong
March 05, 2012

The whole experience at Passport BMW was a positive one. Nan Wong was extremely knowledgeable, very friendly to work with, and just made the overall experience a pleasant one. I thought that Carmax was o More

by kander1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan Wong
March 03, 2012

Kevin made the car buying experience very pleasant. Would highly recommend Kevin and the staff at Passport BMW. Kevin was very helpful without being too aggressive . More

by paul.sroczynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mellert
February 27, 2012

We were deciding between the BMW X3 and Audi Q5. We decided on the X3 not so much because of the car but because of Nan. We knew we were going to get great service with Nan. She is that good. That i More

by pary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan Wong
February 23, 2012

Mehrzad Ganjriz at Passport BMW found the perfect car for Mehrzad Ganjriz at Passport BMW found the perfect car for me, and I couldn't be happier! The dealership has a great variety of used, top quality, BM More

by Bmwliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehrzad Ganjriz
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