Passport BMW

I had an excellent experience with passport BMW. They offered me a great deal from the start . Benny Evans, my salesperson, did an excellent job in making me feel comfortable with my purchase. He assiste offered me a great deal from the start . Benny Evans, my salesperson, did an excellent job in making me feel comfortable with my purchase. He assisted me with anything I needed immediately. More

This was my first BMW purchase experience. The folks at Passport BMW, especially my salesperson Mehrzad, went above and beyond the normal customer service to make the entire experience a pleasant one. As Passport BMW, especially my salesperson Mehrzad, went above and beyond the normal customer service to make the entire experience a pleasant one. As an example of their customer service, on the day of my purchase I decided to add on a special coating for the interior/exterior for my new 535 xDrive. As it was a Saturday, they recommended that I come back during the week. To minimize the inconvenience, Mehrzad came to my house - picked up my car - and returned it back to my house a few hours later with the service completed. I would highly recommend BMW Passport to any of my colleagues, friends, and family. More

On December 27, 2012, after an initial online contact, I visited Passport BMW to view a vehicle that had been featured on the dealer's internet website. I met with Mehrzad Ganjriz, who had arranged for the visited Passport BMW to view a vehicle that had been featured on the dealer's internet website. I met with Mehrzad Ganjriz, who had arranged for the X3 SAV I preferred to be brought inside (as it was very cold that evening) in order to view and explain its many features. Mr. Ganjriz took the time to review the vehicle and then took me for a test drive. We discussed the price and the promotions being offered at the time, as well as the trade-in allowance for my current vehicle, and I made the decision that it was a great deal. I drove home in my new X3 that evening! The next day, I brought the title in for my old vehicle and met again with Mr. Ganjriz, who further explained and demonstrated the many technical aspects of my new car. I was very pleased with my new X3, as well as my experience at Passport BMW. I look forward to a good relationship with Passport's service department during the upcoming years. More

Excellent service in addition to competitive price! I was offered a loaner car to help with the transition after a total loss of my previous vehicle. And the new car was delivered directly to my home. offered a loaner car to help with the transition after a total loss of my previous vehicle. And the new car was delivered directly to my home. More

I had been considering trading my 2000 328i for a couple of years and went to a few BWM and Acura websites in the DC area. I was contacted by Annamarie Pistone via email and phone and had been invited to t of years and went to a few BWM and Acura websites in the DC area. I was contacted by Annamarie Pistone via email and phone and had been invited to the BMW sales event during the November 17, 2012, weekend. The atmosphere was great, no pressure to buy! Everyone was friendly but Annamarie was the best! She was personable without being too cheesy, you know what I mean (sincere). The best buying experience I ever have had, plenty of options and the warranty included from the dealership took all of the worry out of the purchase. No buyers remorse here! Passport BMW should be No. 1,if they are not already. I have purchased 5 BMW's over the last 18 years from different dealers in the DC metro area and have always had good success at Passport. More

Very positive buying experience. Brandon was knowledgeable about the car, stuck to what he told me about price before I came in and followed through after the sale, responding to my questions ab knowledgeable about the car, stuck to what he told me about price before I came in and followed through after the sale, responding to my questions about the operation of the car. The dealership was impressively presented and Brandon and Jeff Steel, the finance/business employee, were professional and did not attempt to use high pressure tactics. More

Price is reasonable. Facility is nice. After research for a few weeks I finally settled at Passport BMW. Brandon received me and showed me the cart I was looking for. Brandon is nice, knowledgable and profes a few weeks I finally settled at Passport BMW. Brandon received me and showed me the cart I was looking for. Brandon is nice, knowledgable and professional who helped me cleared all my questions and arranged follow up services and offered great advice all the way. He offered his availability for any question or help after the sale even on him vacation. The service is good too. In followup services, they offered me a new loaner car and the experice was nice. I will recommend Passport BMW and Brandon Kim. More

Ed of Passport BMW quoted me a very good price for the car I like. He showed his price and car options in detail upfront before I visited his office. What you heard from him is what you get from him. No s car I like. He showed his price and car options in detail upfront before I visited his office. What you heard from him is what you get from him. No surprise at the end like “oh, we need to charge you this / that” or “oh, everyone pays this / that” etc. Also, you don’t feel being pushed when working with Ed although of course every salesman wants to gain business. He is very nice and polite. His response is prompt and accurate. One word to describe his work should be “Excellent”. I would recommend Ed of Passport BMW to anyone who wants to purchase a BMW car. More

Called Passport to ask for their quote on BMW X1 with options. Their price was significantly below other dealerships. I went to the dealer that day and Mr. Ganjriz was very patient in discussing the ca options. Their price was significantly below other dealerships. I went to the dealer that day and Mr. Ganjriz was very patient in discussing the car and options in great detail, even bringing several BMWs with specific options so I could gauge the value of the option. When I went to pick up my vehicle, Mr. Ganjriz spent several hours with me going over how do get the most from the vehicle and options. All very professional but also personable. When my plates came, Mr. Ganjriz installed them and again was very pleasant to work with. More

After a bad experience with another area BMW dealership, my wife and I decided to stop by Passport to look at the 2013 3 and 5 series. Even though we did not have an appt or notify them we were coming in, my wife and I decided to stop by Passport to look at the 2013 3 and 5 series. Even though we did not have an appt or notify them we were coming in, they treated us with friendly attitudes and great service. Our CA was nice and made every effort to answer all of our many questions. We ended up ordering our 2013 528i xDrive and patiently looking forward to its delivery in February. More