Passport BMW
Suitland, MD
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Excellent service in addition to competitive price! I was offered a loaner car to help with the transition after a total loss of my previous vehicle. And the new car was delivered directly to my home. offered a loaner car to help with the transition after a total loss of my previous vehicle. And the new car was delivered directly to my home. More
I had been considering trading my 2000 328i for a couple of years and went to a few BWM and Acura websites in the DC area. I was contacted by Annamarie Pistone via email and phone and had been invited to t of years and went to a few BWM and Acura websites in the DC area. I was contacted by Annamarie Pistone via email and phone and had been invited to the BMW sales event during the November 17, 2012, weekend. The atmosphere was great, no pressure to buy! Everyone was friendly but Annamarie was the best! She was personable without being too cheesy, you know what I mean (sincere). The best buying experience I ever have had, plenty of options and the warranty included from the dealership took all of the worry out of the purchase. No buyers remorse here! Passport BMW should be No. 1,if they are not already. I have purchased 5 BMW's over the last 18 years from different dealers in the DC metro area and have always had good success at Passport. More
Very positive buying experience. Brandon was knowledgeable about the car, stuck to what he told me about price before I came in and followed through after the sale, responding to my questions ab knowledgeable about the car, stuck to what he told me about price before I came in and followed through after the sale, responding to my questions about the operation of the car. The dealership was impressively presented and Brandon and Jeff Steel, the finance/business employee, were professional and did not attempt to use high pressure tactics. More
Price is reasonable. Facility is nice. After research for a few weeks I finally settled at Passport BMW. Brandon received me and showed me the cart I was looking for. Brandon is nice, knowledgable and profes a few weeks I finally settled at Passport BMW. Brandon received me and showed me the cart I was looking for. Brandon is nice, knowledgable and professional who helped me cleared all my questions and arranged follow up services and offered great advice all the way. He offered his availability for any question or help after the sale even on him vacation. The service is good too. In followup services, they offered me a new loaner car and the experice was nice. I will recommend Passport BMW and Brandon Kim. More
Ed of Passport BMW quoted me a very good price for the car I like. He showed his price and car options in detail upfront before I visited his office. What you heard from him is what you get from him. No s car I like. He showed his price and car options in detail upfront before I visited his office. What you heard from him is what you get from him. No surprise at the end like “oh, we need to charge you this / that” or “oh, everyone pays this / that” etc. Also, you don’t feel being pushed when working with Ed although of course every salesman wants to gain business. He is very nice and polite. His response is prompt and accurate. One word to describe his work should be “Excellent”. I would recommend Ed of Passport BMW to anyone who wants to purchase a BMW car. More
Called Passport to ask for their quote on BMW X1 with options. Their price was significantly below other dealerships. I went to the dealer that day and Mr. Ganjriz was very patient in discussing the ca options. Their price was significantly below other dealerships. I went to the dealer that day and Mr. Ganjriz was very patient in discussing the car and options in great detail, even bringing several BMWs with specific options so I could gauge the value of the option. When I went to pick up my vehicle, Mr. Ganjriz spent several hours with me going over how do get the most from the vehicle and options. All very professional but also personable. When my plates came, Mr. Ganjriz installed them and again was very pleasant to work with. More
After a bad experience with another area BMW dealership, my wife and I decided to stop by Passport to look at the 2013 3 and 5 series. Even though we did not have an appt or notify them we were coming in, my wife and I decided to stop by Passport to look at the 2013 3 and 5 series. Even though we did not have an appt or notify them we were coming in, they treated us with friendly attitudes and great service. Our CA was nice and made every effort to answer all of our many questions. We ended up ordering our 2013 528i xDrive and patiently looking forward to its delivery in February. More
A month ago I bought a 2013 328I, Brandon was my salesperson and after shopping around I decided to go with this dealer. At any moment I felt pressure to buy the car even after a test drive and a lo salesperson and after shopping around I decided to go with this dealer. At any moment I felt pressure to buy the car even after a test drive and a long conversation on the features of the car. It was VIP service. They honored my USAA quote and on top of that got me better interest rate with another bank. On the financial side working with Mr Steel was a great experience. Very professional and helpful with my needs. just yesterday I got a refund check from xtra money paid on the registration! That was very honest from them. I recommend Passport BMW and Brandom Kim More
Annamarie was a pleasure to work with. She is extremely professional and personable - purchased two new cars from her back to back and would highly recommend to all my friends and family. professional and personable - purchased two new cars from her back to back and would highly recommend to all my friends and family. More
The dealers were very friendly and helpful with the purchase of my BMW 328i convertible. I recommend anyone to buy a BMW from this dealership purchase of my BMW 328i convertible. I recommend anyone to buy a BMW from this dealership More