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Passport BMW

Suitland, MD

4.5
791 Reviews

4730 Auth Place

Suitland, MD

20746

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Showing 791 reviews

April 22, 2013

Passport BMW provided us a friendly atmosphere to consider an automobile purchase. Every one we met appeared very happy working there. That was a good sign for my wife and I. We worked with Passpor More

by Surfmusicfun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Kim
May 29, 2013 -

Passport BMW responded

Thanks for the kind words! Brandon is a valued part of our team, and I'm glad to hear you had a great experience working with him. Our whole team takes pride in what we do, and it's great to know that shows. Feel free to come visit again anytime you need assistance, or if you just want to stop in and browse or say hello! If you follow us on Facebook and Twitter, you will be able to stay in the loop with exclusive information and special offers! Thanks again for everything! Sincerely, Joe Long - General Sales Manager

April 16, 2013

I spent three days speaking with William Mcghee about my wanting to buy a used 2011 BMW X5. I explained at length the price range I was interested in reaching. He called me relentless for three days regar More

by Crispian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Mcghee, Dave Comfort
April 16, 2013

Just purchased my second BMW from Passport BMW. I can honestly say this place is second to none in the buying experience. I worked with Willie McGhee and he made the process seemless. He was very friendl More

by kesean70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McGhee
May 29, 2013 -

Passport BMW responded

Thank you for your continued business! We appreciate you taking the time to leave us this great review! William and the rest of the Passport BMW team are dedicated to excellent customer service, and it's great to hear that you enjoyed your experiences at our dealership. I think you will really enjoy your vehicle for years to come! I hope you will visit us again in the future for any of your BMW needs. Follow us on Facebook and Twitter to stay in the loop between visits as well! Thank you again. Sincerely, Joe Long - General Sales Manager

April 12, 2013

After purchasing a used BMW 328i from Passport a year ago, it was the first dealership I considered when deciding to upgrade to a new BMW X3. Both times at Passport, I was treated like royalty. Annamarie More

by Cbass8631
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annamarie Pistone
May 29, 2013 -

Passport BMW responded

Great choice on the vehicles! Annamarie and the rest of our team at Passport BMW all put the highest priority on customer satisfaction, and I'm proud of them for doing such a great job for you during both of your experiences at our dealership. We believe the car buying process shouldn't be a chore, and I'm glad to hear you were happy with the way everything turned out. Don't hesitate to come visit us again if you need any assistance at all in the future, or just want to come say hello! Also, if you follow us on Facebook and Twitter, you will be able to stay in the loop for exclusive content and special offers! Again, thanks for the kind words! Sincerely, Joe Long - General Sales Manager

March 31, 2013

In March 2013, my wife and I purchased our BMW from Passport BMW located at 4730 Auth Pl Suitland-Silver Hill Md. We were very pleased with the outstanding customer service provided by Mr. William McGh More

by TerryReid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William McGhee
May 29, 2013 -

Passport BMW responded

Thanks for the recommendations! It was our pleasure! I think you are going to love your new vehicle for years to come, but don't hesitate to come visit us again if you need any assistance at all. We will be here to provide that same great service. If you find us on Facebook and Twitter, you will be able to stay in the loop for special deals and content. Again, thank you for the kind words and taking the time to leave us this great review! Sincerely, Joe Long - General Sales Manager

March 31, 2013

My experience at Passport was great! My salesman was very attentive, easy going, friendly and gentleman. He made my experience very pleasant and took his time answering all my questions. There were a couple More

by Chocdva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William McGhee
May 29, 2013 -

Passport BMW responded

Thank you for leaving us this positive review! I'm glad to hear you were pleased with your experience at our dealership. Our team puts customer satisfaction first, and It's great to hear you were able to experience that. I hope you come see us again if you need any assistance at all, and if you contact me at the dealership before you come in and give me the details of your experience regarding the cleanliness of the vehicle, we can try to work towards a positive solution! Thanks again. Sincerely, Joe Long - General Sales Manager - 888-993-0546 - Joe.Long@passportauto.com

March 21, 2013

My husband and I came in to look at a 5 series BMW and Brandon Kim made our car shopping more than enjoyable. He was more than helpful, much more like a friend. His great personality and willingness to a More

by fnewt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Kim
May 29, 2013 -

Passport BMW responded

I'm glad to hear Brandon was so helpful! Thank you so much for the kind words, and recommendations! Passport BMW is committed to excellent customer service, and it's great that you were pleased with your visit. You are welcome back anytime, and I hope we are able to provide you the same great service for years to come! Don't forget to follow us on Facebook and Twitter for exclusive content! Thanks again! Joe Long - General Sales Manager

March 19, 2013

Edward Han provided excellent service while I was serving overseas and would definitely recommend Passport BMW for in state and out of state purchases. Thank You!!' More

by BMWman2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Han
May 29, 2013 -

Passport BMW responded

Thank you for leaving us this review! We appreciate the kind words. Edward, and our entire team at Passport BMW are dedicated to providing excellent service, and I'm happy to hear you enjoyed your time with us. Make sure to come see us again if you need any assistance in the future! Thanks again! Sincerely, Joe Long - General Sales Manager

March 19, 2013

Thanks to Anthony Fegans my husband and I walked out with two vehicles that we absolutely love. Anthony patiently worked with us and understood our needs and wants. He gave us VIP access to the dealership an More

by mariacg80@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fegans
May 28, 2013 -

Passport BMW responded

Thank you for leaving us such a great review! It is great to hear that Anthony was such a help during your time at Passport BMW. He is a valued member of our team, and I'm happy you enjoyed your experience! We absolutely appreciate your business, and hope to see you again in the future if you need any assistance at all, or just want to stop in and say hello! Don't forget to follow us on Facebook and Twitter for exclusive offers and content! Thanks again! Joe Long - General Sales Manager

March 18, 2013

John Erjavek- I had a great buying experience at Passport BMW over the weekend. Brandon Kim, my sales client advisor was very friendly and worked diligently to get the deal done. I would highly recommend buy More

by erjavek33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Kim
May 28, 2013 -

Passport BMW responded

Thanks for the kind words John! I'm glad to hear you had such a great experience at Passport BMW. Brandon, and our entire team at Passport, put customer satisfaction first. Thanks for the recommendation! Please follow us on Facebook and Twitter so you can stay in the loop for great deals and exclusive content. Thank you again, hope to see you in the future! Sincerely, Joe Long - General Sales Manager

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