Passport BMW
Suitland, MD
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Customer service was excellent through out the whole process.paper work was completed and a timely matter.answer all my question. Excellent sale person. I will return again and referred my friends. process.paper work was completed and a timely matter.answer all my question. Excellent sale person. I will return again and referred my friends. More
Ian Lawyer was very professional, helpful, patient and kind. Didn't pressure me, allow me to make my own decisions . I will recommend him and this dealership to family and friends. I purchased a BMW the s kind. Didn't pressure me, allow me to make my own decisions . I will recommend him and this dealership to family and friends. I purchased a BMW the same day. More
John Dugan was the most professional salesman I have ever worked with! Absolutely great in every regard. John's attention to detail and follow up on every item was spectacular. The best experience buying a worked with! Absolutely great in every regard. John's attention to detail and follow up on every item was spectacular. The best experience buying a car ever! Mike Cashman More
I actually compared two dealers of BMW nearby and found Passport BMW a very good place to shop. The sales person is very friendly and most importantly, the sales general manager offered very good price. So Passport BMW a very good place to shop. The sales person is very friendly and most importantly, the sales general manager offered very good price. So I got my first BMW X3 there. I also recommended it to my colleague. He ended in buying a BMW X3 as well! More
Direct approach very easy to work with and accommodating no haggling very fair price below other dealers. Use AnnaMarie she is the best, honest and extremely helpful no haggling very fair price below other dealers. Use AnnaMarie she is the best, honest and extremely helpful More
My husband and I have a long time relationship with this dealership dating back to 2001. We just recently purchased our 4th 750LI in 08/'13. Our Salesman, Anthony Fegan was outstanding in his product know dealership dating back to 2001. We just recently purchased our 4th 750LI in 08/'13. Our Salesman, Anthony Fegan was outstanding in his product knowledge, and he was very patient with us as we are older citizens. He gave us a tutorial on the many technical workings of the vehicle. Mr. Fegan is an asset to this company, and we appreciated his professionalism very much. It would be because of his care in helping us with this process, that we would continue to come back to BMW Passport. Sincerely, Reamer Shedrick Lucy A. Nedab-Shedrick More
This is my 4th BMW lease with Passport. I have continued to return because this dealership treats me with respect, is very professional, straight forward, and hassle free. There are 3 BMW dealerships close to return because this dealership treats me with respect, is very professional, straight forward, and hassle free. There are 3 BMW dealerships closer to me, but I don't even give them consideration. I have always done my homework before I call and know what I want. They find the vehicle and within a few days I have a new car. Everything is in order when I arrive and handled quickly and professionally. This time around I worked with John Dugan who was knowledgeable, responsive and a pleasure to deal with. I always highly recommend Passport to anyone interested in a BMW. More
The service received from Passport BMW, specifically from sales representative Anthony Fegans, was impeccable. Mr. Fegan's exceptional communication and customer service skills, and BMW/auto acumen were far sales representative Anthony Fegans, was impeccable. Mr. Fegan's exceptional communication and customer service skills, and BMW/auto acumen were far beyond my expectations. He ensured 100% customer satisfaction by displaying keen knowledge and in-depth understanding of the various car buying options that were available for me; while addressing my vehicle wants and needs. I was not pressured during my visit and felt very comfortable when making my vehicle purchase. The entire staff at Passport BMW were very professional and I am definitely going recommend this dealership to others! More
Excellent service and transaction going from a BMW X3 to an X5. The dealership manager and his crew run a great operation. I recommend to anyone. an X5. The dealership manager and his crew run a great operation. I recommend to anyone. More
I was shopping around for my best deal on a new BMW, and sent emails to about eight dealerships within 90 miles of me. This dealership cut through the games and offered the best deal, and followed through sent emails to about eight dealerships within 90 miles of me. This dealership cut through the games and offered the best deal, and followed through from promise of deal through delivery without any "surprises" or hijinks. Very straightforward, truthful and friendly...hard to believe I'm talking about a car dealership!! The facility is beautiful, my car was perfect. I highly recommend Passport BMW, Annamarie Pistone and General Manager Joe Long. Make sure you give them a chance to give you the best deal and great service if you are in the DC, Virginia, or Maryland region!!! More