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Passport BMW

Suitland, MD

4.5
791 Reviews

4730 Auth Place

Suitland, MD

20746

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Showing 791 reviews

October 11, 2013

Customer service was excellent through out the whole process.paper work was completed and a timely matter.answer all my question. Excellent sale person. I will return again and referred my friends. More

by BATTLECAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William MC GEE
October 11, 2013

Ian Lawyer was very professional, helpful, patient and kind. Didn't pressure me, allow me to make my own decisions . I will recommend him and this dealership to family and friends. I purchased a BMW the s More

by charlene 1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian lawyer
October 11, 2013

John Dugan was the most professional salesman I have ever worked with! Absolutely great in every regard. John's attention to detail and follow up on every item was spectacular. The best experience buying a More

by garrtomm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dugan
September 20, 2013

I actually compared two dealers of BMW nearby and found Passport BMW a very good place to shop. The sales person is very friendly and most importantly, the sales general manager offered very good price. So More

by buhuanfang341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean R. Swartz
September 20, 2013

Direct approach very easy to work with and accommodating no haggling very fair price below other dealers. Use AnnaMarie she is the best, honest and extremely helpful More

by Sremsen912
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AnnaMarie Pistone she is superb
September 13, 2013

My husband and I have a long time relationship with this dealership dating back to 2001. We just recently purchased our 4th 750LI in 08/'13. Our Salesman, Anthony Fegan was outstanding in his product know More

by nayadora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fegan
September 12, 2013

This is my 4th BMW lease with Passport. I have continued to return because this dealership treats me with respect, is very professional, straight forward, and hassle free. There are 3 BMW dealerships close More

by Farellpa99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dugan
September 11, 2013

The service received from Passport BMW, specifically from sales representative Anthony Fegans, was impeccable. Mr. Fegan's exceptional communication and customer service skills, and BMW/auto acumen were far More

by christine1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fegans
September 10, 2013

Excellent service and transaction going from a BMW X3 to an X5. The dealership manager and his crew run a great operation. I recommend to anyone. More

by XavierHughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William McGhee
August 25, 2013

I was shopping around for my best deal on a new BMW, and sent emails to about eight dealerships within 90 miles of me. This dealership cut through the games and offered the best deal, and followed through More

by coolbzmcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annamarie Pistone, Joe Long
Aug 26, 2013 -

Passport BMW responded

We appreciate the kind words very much! Thank you! Annamarie and our entire team at Passport BMW are dedicated to customer satisfaction, and I'm glad to hear you enjoyed your time with us. We believe it is of the utmost importance to form lasting relationships with our customers. Make sure to come back and see us again in the future if you need any assistance at all. We will be here to provide the same great service. Also, follow us on Facebook and Twitter to stay in the loop. You will find great deals and exclusive content there as well. Thank you again! Sincerely, Joe Long - General Manager

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