Passport BMW

Great Service and warranty work Brought my car in because of a unusual sound coming from the transmission. A quick test drive with the service folks confirmed the noise. They took Brought my car in because of a unusual sound coming from the transmission. A quick test drive with the service folks confirmed the noise. They took great care of me and got me in a loaner in no time. That afternoon they confirmed they would be ordering me a new transmission. Three days later I was back on the road with my car. Great service with a smile. Kept me informed of the progress of the car. Thanks. More

Excellent Service Department I was able to make a last minute appointment, was greeted with a friendly faces and the job was done on time. I am so glad I purchased my X3 here. I was able to make a last minute appointment, was greeted with a friendly faces and the job was done on time. I am so glad I purchased my X3 here. More

Great customer service and very knowledgeable The customer service here is/was outstanding. The price was very reasonable. The facility was immaculate. My first BMW and it will not be my last. The customer service here is/was outstanding. The price was very reasonable. The facility was immaculate. My first BMW and it will not be my last. More

Superior Service & No Games Aarion was a true professional. No games and easy going. I felt relaxed and didn't feel as though I needed to protect my wallet. Aarion was a true professional. No games and easy going. I felt relaxed and didn't feel as though I needed to protect my wallet. More

Passport BMW Sales Excellent customer service, and attitude. Very fair and reasonable. They have the skills, and the willingness to go the extra mile so that the custome Excellent customer service, and attitude. Very fair and reasonable. They have the skills, and the willingness to go the extra mile so that the customer feel satisfied. More

435 TIRE CHANGE Thank you Ray and your team for providing the service you promised on the tire change and concerns I had. I can honestly say, that your team pulls th Thank you Ray and your team for providing the service you promised on the tire change and concerns I had. I can honestly say, that your team pulls through with your promises at least to this customer. Thank you! The tires I have, are hard to come by, and even local shops take a few days for shipment to arrive. I needed this resolved promptly and the Passport team made it happen! oh, and by the way, it was actually cheaper than the locals and having to wait a longer period for a fix. More

Couldn't have been a better experience! Bought a 540i x-drive Sport a few days ago. I live in VT and the small local dealer had no inventory of the 540's, so I searched the country - never d Bought a 540i x-drive Sport a few days ago. I live in VT and the small local dealer had no inventory of the 540's, so I searched the country - never did find exactly what I was after, so I ordered one from Passport after they offered a price that no other dealer could touch. Watched it cross the pond and went to pick it up. Everything was ready and everyone I dealt with was really personable and did whatever they could to make me a happy customer. Greg in Sales was extremely competent and excellent to deal with. The finance offer contained an error, so they gave me a better rate than the original I had agreed to. I had a problem with the car (my own doing, respect the sophistication of these cars!), and following day (a Saturday), Joey in Service, got the car on the computer and cleared the problem. Everything peacefully co-exists and I ran it back to VT (500 miles) - it ran flawlessly and I got home an hour early! :0) You won't regret doing business here...and check out the race car on the showroom floor - sleek black matte with interior orange accents, a full gold roll cage and a speedometer that tops at 200 mph - I'll take four, please! Thanks, guys! More

Great service, fast and helpful Ray Frye quickly checked me in and told me he could turn the car around within an hour which was wonderful. Friendly, helpful, positive can do attitu Ray Frye quickly checked me in and told me he could turn the car around within an hour which was wonderful. Friendly, helpful, positive can do attitude. I also went to the collision center and met with Tom Butterworth who had the same friendly, positive, can do attitude. The culture of the company seems to be the same throughout the organization. You are treated respectfully, people genuinely want to help you and they make you happy you chose them. It should be a model for the industry. More

Great service Service was great. Mike Jenkins was very helpful and knowledgeable with all question per my service. All staff was friendly and helpful . Everything w Service was great. Mike Jenkins was very helpful and knowledgeable with all question per my service. All staff was friendly and helpful . Everything was done in a very timely manner . It was my first time but will not be my last , over I was very pleased. Really appreciated the loaner not having to sit and wait on my car still being able to conduct my business was a plus . Thanks More

Love my BMW and the service I received I worked with Daniel Rose and he was very professional and knowledgeable about the car I was interested in as well as how to get the deal done. He val I worked with Daniel Rose and he was very professional and knowledgeable about the car I was interested in as well as how to get the deal done. He valued my business and treated me as such. I shopped around with other brands and BMW dealers, but Passport and the management there stood out head and shoulders above the rest. Thank you Passport! I love my new, the genius appointment, and the first class service I received. Can't wait to come back for another car one day. More