Passport BMW
Suitland, MD
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Fabulous experience Passport has consistently gone above and beyond to make their purchase experience almost better than driving away in a new BMW (OK, the car **is** fla Passport has consistently gone above and beyond to make their purchase experience almost better than driving away in a new BMW (OK, the car **is** flat-out fantastic too). We've shopped at other dealers. What they say can't be done on price, configuration or delivery are things Passport always makes happen. Thank You once again Tom Foster, Ian Lawyer, Marco Ugalde and Joe Long!!! More
It was just too easy! Al was fantastic! After having numerous bad experiences with vehicles not being as good as was advertised, I called Passport about a used BMW X5 that Al was fantastic! After having numerous bad experiences with vehicles not being as good as was advertised, I called Passport about a used BMW X5 that I had seen online. I thought it was too far to drive. I was immediately transferred to Al and he was happy to discuss the vehicle and listen to me explain my criteria. Skeptical, I made an appointment and drove to see it the next day. I am so glad that I did. The dealership was closer and easier to find than I had expected. The vehicle was a super find, at a fair price despite lots of upgrades, and exactly as advertised. The general manager offered me a great price for my trade-in without any haggling. Al explained the BMW financing options, which were better than my credit union was offering. I wanted to think about it overnight (confer with my husband ;)). We returned, bought the car, and have no regrets. Next time, I will start with Al Meer and Passport BMW! More
Comfortable atmosphere and easy to do business. My wife and I had the pleasure of meeting Al Meer, Sales Representative at Passport BMW, he was great! He made our buying experience comfortable and e My wife and I had the pleasure of meeting Al Meer, Sales Representative at Passport BMW, he was great! He made our buying experience comfortable and easy to do business with him! Al went above and beyond to help us find the perfect certified preowned BMW, within our budget. My recommendation is... go see Al, he will take great care of you! More
The car of my dream I was overwhelmed by the courtesy and professionalism of people at Passport BMW it was the Best experience and I got a great DEAL!!!!! WOW I was overwhelmed by the courtesy and professionalism of people at Passport BMW it was the Best experience and I got a great DEAL!!!!! WOW More
Passport is fantastic 08 535xi has had some engine malfunction codes. We bought this used car from passport a few years ago and car has been great until.... Passport fixed 08 535xi has had some engine malfunction codes. We bought this used car from passport a few years ago and car has been great until.... Passport fixed problem but only for code to come up again. Called Jennifer and took car back in, while this is expensive and frustrating, the dealership and Jennifer have stood behind their workmanship. They have done everything they can to get car back to normal and so far so good! If we buy BMW again, we will go to Passport! Ed More
Good price, friendly people. I would recommend Passport BMW. Al Meer was always available to answer our questions, and was always trying to help. We had a a few issues mostly rela I would recommend Passport BMW. Al Meer was always available to answer our questions, and was always trying to help. We had a a few issues mostly related to leasing the vehicle from a different state. They were resolved eventually, but I am still lowering the score a bit. More
Absolutely the BEST service with Ian Lawyer @ Passport BMW I bought a 2018 M3 BMW from passport, custom ordered and could not be happier. Not only is the car GREAT the experience at Passport was absolutely th I bought a 2018 M3 BMW from passport, custom ordered and could not be happier. Not only is the car GREAT the experience at Passport was absolutely the BEST! I worked primarily with Ian Lawyer who is knowledgeable and responsive while adding absolutely no pressure to the transaction. The price I got was the cheapest compared to other BMW dealers in the DC/VA/MD area. I would not hesitate to go to Passport if you are looking for a BMW. I highly recommend Ian Lawyer and the rest of his team. Easy stress-less transaction, even the finance department was easy and did not try to sell me on a lot of extended warranties, lo jack, carper protection, etc. Again, I could not be happier! Thanks Passport! More
I highly recommend Alberto Meer (Al) My father and I were buying my first car so I was unsure what to expect when walking into Passport BMW for my first purchase. While the majority of th My father and I were buying my first car so I was unsure what to expect when walking into Passport BMW for my first purchase. While the majority of the staff there provided satisfactory customer service, Al was simply outstanding. Where some dealers will try and guide you into purchasing any car for their benefit, Al went out of his way to understand exactly what I wanted in a first car. I told him my budget and he gave me what I believed to be one of this best deals for the cars on the lot. Al was extremely honest and accommodating. We drove one car and the second I had my doubts he told me to forget about it, ultimately leading me to the car I ended up purchasing. One notable thing from this exchange that was extremely comforting was Al's vast knowledge of BMW's, which he has been driving for over 30 years. I am more than satisfied with my new car and the outstanding professionalism displayed by Al throughout this process. I would not hesitate to recommend a friend to Al if they were looking for a BMW More
Good customer service The salesman were helpful getting information on the cars I wanted to test drive and as well as the one I purchased. Customer service was outstanding. The salesman were helpful getting information on the cars I wanted to test drive and as well as the one I purchased. Customer service was outstanding. More
Fast, Efficient and Quality Service I came, saw and conquered (got what I came to do DONE) with a complete solution and virtually no wait time. I will be back! I came, saw and conquered (got what I came to do DONE) with a complete solution and virtually no wait time. I will be back! More