Passport BMW
Suitland, MD
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Spectacular! Passport BMW Service upgraded some external trim - the entire process was worth a long drive from Virginia- efficient and prompt, and included the fla Passport BMW Service upgraded some external trim - the entire process was worth a long drive from Virginia- efficient and prompt, and included the flat out best complementary interior and exterior wash I’ve ever seen! What a great team! Thank You! More
Outstanding buying experience My recent experience purchasing a preowned BMW 335 was outstanding. The salesman, Mr. Nana Prempeh, was great to work with. He was friendly and poli My recent experience purchasing a preowned BMW 335 was outstanding. The salesman, Mr. Nana Prempeh, was great to work with. He was friendly and polite and guided me through the process efficiently. I really could not have asked for more. I am glad to give a very positive review to both Passport BMW and especially to Mr. Prempeh. Thank you. More
Excellent No one ever wants to take their car into the shop and have to wait to get it back. Andre was FANTASTIC- walked me through every step of the process ( No one ever wants to take their car into the shop and have to wait to get it back. Andre was FANTASTIC- walked me through every step of the process (especially when dealing with the other person's insurance and some miscommunications with them), and made sure I knew what was happening with my car. Got my car back in impeccable quality. Couldn't be happier with their work- definitely worth the trek out there. More
New car purchase and extended warantee Max Names and Dave Comfort in sales and Business Manager Steel A+. Although I purchased my car competitively locally I would travel because these guy Max Names and Dave Comfort in sales and Business Manager Steel A+. Although I purchased my car competitively locally I would travel because these guys are helpful and represent the dealership very well. I will contact them in the future. Recommend highly More
Excellent Service I was greeted by Mr. Michael Jenkins and lead into service advisory area and an explanation of service that is now required was explained. I am compl I was greeted by Mr. Michael Jenkins and lead into service advisory area and an explanation of service that is now required was explained. I am completely satisfied with the service performed on my car. The professionalism shows that the advisor who greeted me upon my arrival at the Passport BMW Dealership is committed to providing the best service possible for the customer. More
service AMAZING - picked up my car- super personable driver!! Brought back the next day, after giving me fabulous loaner- oil change and rim fix all done per AMAZING - picked up my car- super personable driver!! Brought back the next day, after giving me fabulous loaner- oil change and rim fix all done perfectly, HUGE HUGE fan of this dealership. LOVE MY CAR, LOVE MY DEALER!!! More
Cordial Service Mr, Keith Renner is professional as always, greeting and welcome to Passport. He offers breakfast or snack to customers. Very professional and courte Mr, Keith Renner is professional as always, greeting and welcome to Passport. He offers breakfast or snack to customers. Very professional and courteous. He is personable and solve all problems as it relates to your automobile. I highly recommend him and as usual I have been a customer at Passport for over 20 years. Con ganas, Doney Olivieri More
Wouldn't recommend. Long story short I'm out of state and had a lease lined up at the end of December. Being that it was months end I was told the only way I can close th Long story short I'm out of state and had a lease lined up at the end of December. Being that it was months end I was told the only way I can close that month instead of a book & return is to fly in (which I couldn't do on the holiday.) I was then told I'd get a call January 3rd which I haven't received and my deal would stand if the programs stayed the same (which they did, I already confirmed.) Would've rather have been told that they didn't want to do the deal and that would've saved me a lot of time. More
Fast and Courteous Always great service and advice. They keep you advised every step of the way! The price for service had been reasonable so far. Thank you Always great service and advice. They keep you advised every step of the way! The price for service had been reasonable so far. Thank you More
Excellent Dealership and above and beyond sales rep This is the second time for me to come back to Passport BMW, which is an out of state dealership for me. I got fed up with the attitude of our local B This is the second time for me to come back to Passport BMW, which is an out of state dealership for me. I got fed up with the attitude of our local BMW dealership, as they did not seem to appreciate my business. Passport BMW does an excellent job taking care of you, listen to what your needs are, offer special financing options you have not even asked about, and come in with very competitive pricing on the first offer, no going back an forth. This makes the whole transaction easy and convenient. I can highly recommend Aarion Browne as your sales rep. He stays on top of your order, we did PCD at the BMW plant in Spartanburg, SC and everything was perfectly planned ad scheduled. Look no further for you BMW and I assume other bran needs at Passport BMW, I can truly ad honestly recommend this dealership to anyone! More