
Passport BMW
Suitland, MD
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Top notch service My vehicle needed some major repairs and Mike Jenkins, service advisor at passport Bmw put forth his best effort to get the work done in a efficient t My vehicle needed some major repairs and Mike Jenkins, service advisor at passport Bmw put forth his best effort to get the work done in a efficient time and manner. More
Mike Jenkins is the man I own a 750i and 135i and I’ve always dealt with Mr Jenkins, and as much as I hate to go to the dealership for annual repairs,tires, or etc mike alway I own a 750i and 135i and I’ve always dealt with Mr Jenkins, and as much as I hate to go to the dealership for annual repairs,tires, or etc mike always take care in anyway possible and also follow up to make sure I’m completely satisfied!!! More
Great customer service My service advisor Mike always does a great job with my BMW. I’ve been going to location for a while just because of the service and will continue. My service advisor Mike always does a great job with my BMW. I’ve been going to location for a while just because of the service and will continue. More
Spectacular! Passport BMW Service upgraded some external trim - the entire process was worth a long drive from Virginia- efficient and prompt, and included the fla Passport BMW Service upgraded some external trim - the entire process was worth a long drive from Virginia- efficient and prompt, and included the flat out best complementary interior and exterior wash I’ve ever seen! What a great team! Thank You! More
Outstanding buying experience My recent experience purchasing a preowned BMW 335 was outstanding. The salesman, Mr. Nana Prempeh, was great to work with. He was friendly and poli My recent experience purchasing a preowned BMW 335 was outstanding. The salesman, Mr. Nana Prempeh, was great to work with. He was friendly and polite and guided me through the process efficiently. I really could not have asked for more. I am glad to give a very positive review to both Passport BMW and especially to Mr. Prempeh. Thank you. More
Excellent No one ever wants to take their car into the shop and have to wait to get it back. Andre was FANTASTIC- walked me through every step of the process ( No one ever wants to take their car into the shop and have to wait to get it back. Andre was FANTASTIC- walked me through every step of the process (especially when dealing with the other person's insurance and some miscommunications with them), and made sure I knew what was happening with my car. Got my car back in impeccable quality. Couldn't be happier with their work- definitely worth the trek out there. More
New car purchase and extended warantee Max Names and Dave Comfort in sales and Business Manager Steel A+. Although I purchased my car competitively locally I would travel because these guy Max Names and Dave Comfort in sales and Business Manager Steel A+. Although I purchased my car competitively locally I would travel because these guys are helpful and represent the dealership very well. I will contact them in the future. Recommend highly More
Excellent Service I was greeted by Mr. Michael Jenkins and lead into service advisory area and an explanation of service that is now required was explained. I am compl I was greeted by Mr. Michael Jenkins and lead into service advisory area and an explanation of service that is now required was explained. I am completely satisfied with the service performed on my car. The professionalism shows that the advisor who greeted me upon my arrival at the Passport BMW Dealership is committed to providing the best service possible for the customer. More
service AMAZING - picked up my car- super personable driver!! Brought back the next day, after giving me fabulous loaner- oil change and rim fix all done per AMAZING - picked up my car- super personable driver!! Brought back the next day, after giving me fabulous loaner- oil change and rim fix all done perfectly, HUGE HUGE fan of this dealership. LOVE MY CAR, LOVE MY DEALER!!! More
Cordial Service Mr, Keith Renner is professional as always, greeting and welcome to Passport. He offers breakfast or snack to customers. Very professional and courte Mr, Keith Renner is professional as always, greeting and welcome to Passport. He offers breakfast or snack to customers. Very professional and courteous. He is personable and solve all problems as it relates to your automobile. I highly recommend him and as usual I have been a customer at Passport for over 20 years. Con ganas, Doney Olivieri More