
Passport BMW
Suitland, MD
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Routine service for 2014 BMW 4 Series Convertible Passport has been my exclusive dealer since the early 1980's, through six or seven 3 Series and 4 Series Convertibles; Keith Renner in the Service Dep Passport has been my exclusive dealer since the early 1980's, through six or seven 3 Series and 4 Series Convertibles; Keith Renner in the Service Department is the best -- caring, responsive, and a nice guy; he's taken care of my BMW's brilliantly for decades; I hope he never leaves Passport; I intend not to. More
Service Repair Jennifer Lopez gave great customer service and the Enterprise loaner site was excellent too!!! Would definitely visit them again. Dealership was clean Jennifer Lopez gave great customer service and the Enterprise loaner site was excellent too!!! Would definitely visit them again. Dealership was clean and friendly too. More
Highly Recommend This is my second leased BMW through Passport BMW and it was another great experience. Rodney Pegram and Ian Lawyer make a great team. They ensured This is my second leased BMW through Passport BMW and it was another great experience. Rodney Pegram and Ian Lawyer make a great team. They ensured I received a very competitive deal while avoiding the typical car shopping annoyances. More
New car Mr. Pegram was great in getting US into a new vehicle👍🏾👍🏾👍🏾Thanks for the experience look forward to working together in the near future with Pa Mr. Pegram was great in getting US into a new vehicle👍🏾👍🏾👍🏾Thanks for the experience look forward to working together in the near future with Passport. More
Frank Parks is the "MAN" This is the fourth car that Frank has sold us and it probably won't be the last. Hassle free sales each and every time. We tell him what we are intere This is the fourth car that Frank has sold us and it probably won't be the last. Hassle free sales each and every time. We tell him what we are interested in - he gets it - we test drive it - he gives us a fair price and we're done. We come back the next day, sign some papers, the car is ready and we go home. When we come in for service he always makes time to talk to us. As long as we buy BMW's , Frank will be our MAN. More
Mike Jenkins is "AWESOME" The service Mr. Mike Jenkins provided is the best I’ve ever received at Passport BMW. In fact, I once vowed never to return based on previous experie The service Mr. Mike Jenkins provided is the best I’ve ever received at Passport BMW. In fact, I once vowed never to return based on previous experiences. However, Mike Jenkin's OUTSTANDING support has changed my view of Passport. One person can make a difference. . More
Purchasing a used car made easy We worked with Nana at Passport BMW. I called ahead about the vehicle I was interested in and told him when we would arrive. He had it parked at the f We worked with Nana at Passport BMW. I called ahead about the vehicle I was interested in and told him when we would arrive. He had it parked at the front, keys in hand, ready for us when we arrived. He took time to offer us drinks & coffee. He treated us like people rather than just "customers". He was extremely knowledgeable and kind. When we decided to buy the car he was efficient, but took the time to answer any questions we had & never made us feel dumb for asking. The financial guy, William, was also great. I would highly recommend this dealership. It was clean, they were kind and professional, and I never felt like I was "just a customer". More
Mr. Mike Jenkins provided an outstanding customer.service. Once I pulled my car in front of the service door, Mike approached me, asked a few questions and took good care of me and my car. Didn't have to wai Once I pulled my car in front of the service door, Mike approached me, asked a few questions and took good care of me and my car. Didn't have to wait or look for a service advisor. He is very professional in dealing with customer. Keep up the good work you are doing Mike. More
Sales Representative I was looking for a certified preowned 3 or 5 Series BMW with low mileage, so I contacted Rodney Pegram . He did such an awesome job when my daughter I was looking for a certified preowned 3 or 5 Series BMW with low mileage, so I contacted Rodney Pegram . He did such an awesome job when my daughter and I went into Pass Port to purchase her first BMW that I told him I was going to contact him when I was ready to trade my BMW. Well needless to say, I contacted him a few days before Memorial Day and within 3 days he found a car with everything I was looking for. He is very customer oriented and ensures that his customers are happy with their purchase. If your looking for a great sales representative, then he is the one! More
Kristan Stanislaus An outstanding job in customer service when I took my car for repair. He made my experience just like my ride in my X6 M An outstanding job in customer service when I took my car for repair. He made my experience just like my ride in my X6 M More