
Passport BMW
Suitland, MD
Filter Reviews by Keyword
By Type
Showing 794 reviews
Very well worked purchase of a car I had looked for over six months. Milos Petric was a great client rep who laid out all the options. Very pleased with overall experience; not something I’d say about other six months. Milos Petric was a great client rep who laid out all the options. Very pleased with overall experience; not something I’d say about other dealerships. More
Excellent Customer Service!! I am writing to tell anyone who owns a BMW to get your service done @ Passport BMW of Temple Hills, Md. They do amazing work. Our Service Provider is I am writing to tell anyone who owns a BMW to get your service done @ Passport BMW of Temple Hills, Md. They do amazing work. Our Service Provider is Mike Jenkins. He is a wonderful service advisor. We love working with him when our vehicle is being serviced. Also, if any concerns may arise, the Service manager, TJ is the best ever. He responds quickly and he really listens to your concerns. Thank you BMW of Temple Hills Md!! We appreciate doing business with you! More
Just purchased pre owned 535i Xdrive M Sport! My wife and I had a great overall experience with Passport BMW from start to finish. My Sales Advisor Jordan Riley was very professional, knowledgeab My wife and I had a great overall experience with Passport BMW from start to finish. My Sales Advisor Jordan Riley was very professional, knowledgeable and went above and beyond to personally drop our vehicle off to us. After a minor issue that had to be addressed with the vehicle prior to delivery. I would definitely purchase from them again and recommend them as a first option if you are in the market for a new or used BMW. More
All aspects of my purchase of a new BMW were excellent. From start to finish, all aspects of my new BMW purchase were outstanding! My sales rep, Nathan Tibbetts, could not have been more professional, knowl From start to finish, all aspects of my new BMW purchase were outstanding! My sales rep, Nathan Tibbetts, could not have been more professional, knowledgeable, and helpful in working me through the purchase process. He is very customer oriented, an excellent communicator and demonstrates a high level of integrity. My finance rep, William, was thorough in his explanations and sound in suggestions and insights. All in all, an outstanding experience! More
You should buy your next car from Ali Imran! Ali Imran and his team at Passport BMW are top notch. I had been obsessed with the Estoril Blue Metallic since about a year into my lease and once it Ali Imran and his team at Passport BMW are top notch. I had been obsessed with the Estoril Blue Metallic since about a year into my lease and once it was time to get into a new car, I started my search. It took a month lease extension to do and I could not be happier with the car and the service. I found the car online (I had to expand my search pretty far looking for said ‘perfect car’), and made an online inquiry. Ali contacted me almost immediately and we set up a time to speak on the phone. I got right down to business since it was going to be a 3 hour car ride one way to pick up this car. He was very prompt with responding to text inquiries and I always felt like a priority. Between him, his manager, and I, we were able to work out a lot of details so that when I came in, there wasn’t that much left to do. This is my 5th car and I have never had such a pleasant straight forward experience. Ali and his team are top notch and I’m very pleased to have purchased the exact car I wanted from such a solid sales guy. He wants to make sure that he sells you YOUR car, not just any car. It was like a breath of fresh air amidst the other dealers who didn’t really follow up, even when you told them to reach out if anything in that color came in. Arriving to pick up my car and drop off my lease (which they were so gracious to accept and set up the return), my car was cleaned inside and out just waiting to be taken to her new home. They made sure I was settled and comfortable while I was signing all the paperwork, and even though I had a BMW previously, still had one of their Gurus got through the iDrive technology and point out what was new. I left there so excited to finally have the car I wanted, all due to Ali’s diligence and attention. I could not be happier with my experience. If you are in the market for a car – see Ali and his team at passport. They will make sure you drive away with everything you wanted from a car, and a car buying experience. More
Mike Jenkins ROCKS!!! I brought my X5 in without an appointment for some unexpected issues, and my service advisor Mike Jenkins over exceeded my expectations. He meet me in I brought my X5 in without an appointment for some unexpected issues, and my service advisor Mike Jenkins over exceeded my expectations. He meet me in the service lane, ( prior to the shop opening) listened to my concerns, and opened the ticket for service.. I am super impressed with the level of service I receive each and every encounter. Thanks, More
X5 Service I brought my X5 in for service and my service advisory (Balazs) was very professional and kept me updated at all times with the progress of my BMW. H I brought my X5 in for service and my service advisory (Balazs) was very professional and kept me updated at all times with the progress of my BMW. He went above and belong to get my vehicle completed on time give me exceptional service. More
X5 purchase Max Maine’s was our salesman and we couldn’t be happier with him. He was patient and answered our questions completely. He’s personable, knowledgeable Max Maine’s was our salesman and we couldn’t be happier with him. He was patient and answered our questions completely. He’s personable, knowledgeable and an absolute pleasure to deal with! More
First BMW for First Baby We live in VA and was able to purchase our first BMW without having to go to MD. We just had our first baby, and Rodney knew exactly our challenges an We live in VA and was able to purchase our first BMW without having to go to MD. We just had our first baby, and Rodney knew exactly our challenges and was able to deliver the car to our doorstep seamlessly and at a rate we were happy with. Excellent service!! More
Very satisfied! Our experience buying the BMW with Joon and the staff at Passport BMW was effortless and pleasant. We love our new car!! Honest, helpful and very pr Our experience buying the BMW with Joon and the staff at Passport BMW was effortless and pleasant. We love our new car!! Honest, helpful and very professional team!!! More