
Passport BMW
Suitland, MD
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Great experience buying my first BMW Had a very nice experience at the dealership. Nana, my CA was very courteous, knowledgeable and helpful. I had built the car online and sent it to the Had a very nice experience at the dealership. Nana, my CA was very courteous, knowledgeable and helpful. I had built the car online and sent it to the dealership to get a quote. Nana came back with an excellent deal. I had researched quite a bit, before pulling the trigger, so knew the deal being offered was one of the best in this region. He also locked me in for the lowest finance rate being offered by BMW. Since the car was custom ordered, Nana procured an allocation for us and put the order in. He was always updating me about the car's progress, He was also kind enough to come in on a Sunday (which incidentally was his off day), so that we could come in and pick the car up. It was my first BMW and I had an amazing experience at the dealership. The financial manager was also very friendly and surprisingly he was not pushy like other financial managers, which I should really commend upon. The BMW genius, was also well knowledgeable about the car details and guided me well. All in all, I drove 250 miles from North East PA to get my car and I have no regrets. Will definitely recommend Nana and Passport BMW to my friends and might even contact them again, since my wife has started developing an interest in getting her own BMW as well.. More
Great Experience With Passport BMW Advisor and Staff This past Monday, December 30, 2019, I drove 120 miles to purchase a new 2019 BMW 530i xDrive at your dealership (Passport BMW). Often times, purchasi This past Monday, December 30, 2019, I drove 120 miles to purchase a new 2019 BMW 530i xDrive at your dealership (Passport BMW). Often times, purchasing a new car can be a strenuous ordeal of give and take for the buyer. However, this experience was not the case working with Jordan Riley,Client Advisor/Passport BMW. He was outstanding and professional. It was a pleasure to complete my new car purchase with his excellent personal approach and knowledge of the BMW brand. Passport BMW has a talented Client Advisor in Jordan Riley and I believe that he should be a role model for all client advisors in the auto industry. Again, OUTSTANDING JOB, Jordan Riley. More
Giselle from sales was easy to work with. No hassle and answered all my questions. I visited three other bmw dealerships but ended back at passport. Second vehicle purchase at Passport (Infiniti and BMW). answered all my questions. I visited three other bmw dealerships but ended back at passport. Second vehicle purchase at Passport (Infiniti and BMW). More
Best car buying experience that I ever had Smooth transaction ,very fair with my trade.The salesman Nathan Tibbetts was awesome. Great communication start to finish. I would definitely recomme Smooth transaction ,very fair with my trade.The salesman Nathan Tibbetts was awesome. Great communication start to finish. I would definitely recommend Passport BMW to a friend.I drove 4hrs from Pittsburgh with no regrets. Mark T More
Definitely would recommend! We had a great experience buying our car with Jordan Riley. He was very knowledgeable and has a really nice, low-pressure approach to sales. Definitel We had a great experience buying our car with Jordan Riley. He was very knowledgeable and has a really nice, low-pressure approach to sales. Definitely would recommend More
Easy BMW Purchase I had been checking on-line for a CPO 535i when I saw one that interested me at Passport BMW. I called and spoke with Kevin Soltwedel, a sales rep at I had been checking on-line for a CPO 535i when I saw one that interested me at Passport BMW. I called and spoke with Kevin Soltwedel, a sales rep at Passport. Spoke with him for a few moments and decided I wanted to see the car. Kevin had the car ready for me to test drive when I arrived. After giving me a quick tutorial we went for a drive. Kevin was easy to work with, without any pressure while we talked about the car. When I decided to purchase the car I had to make sure my wife liked the car. Since she was at home, some distance away, the Passport management worked with me so she could see it. The purchase was easy, professional and fair, with everyone being a pleasure to work with. I've purchased a number on cars, this was the easiest transaction. Kevin has continued to stay in touch with me to make sure I was satisfied and to see if I had any concerns. I'd certainly recommend working with Kevin if you go to Passport BMW. More
Charles is Fantastic Charles made sure that my experience as a first time car buyer ran as smoothly as possible. He went above and beyond to help me purchase the car that Charles made sure that my experience as a first time car buyer ran as smoothly as possible. He went above and beyond to help me purchase the car that was good for me. Charles made sure that everything that I wanted was included. More
extremely pleased with my car buying experience Had a very nice and enriching experience at the dealership. Hung, my salesman was very courteous, knowledgeable and helpful. He guided me from beginni Had a very nice and enriching experience at the dealership. Hung, my salesman was very courteous, knowledgeable and helpful. He guided me from beginning till end with my first luxury car buying experience. It was my first BMW and oh boy, its something! I got my dream car and struck a very good deal with the dealership. They gave me an offer which was best among the competition and helped me get my car in no time. I had to build it online and Hung was always updating me about the car's progress. The financial manager ,Jeff was also very friendly and he understood my needs; surprisingly he was not pushy like other financial managers which I should really commend upon. David, the software person was also well knowledgeable about the car details and guided be well. All in all, it was a Christmas gift to me from Passport BMW Santa . Keep up the great work Hung and the BMW team. More
Solid service Very pleased with my recent lease of a 2020 BMW X7. Kevin Soltwedel was very transparent with the numbers. I'd recommend working with him. Very pleased with my recent lease of a 2020 BMW X7. Kevin Soltwedel was very transparent with the numbers. I'd recommend working with him. More
Great Experience with Hung at Passport BMW I recently bought my first BMW from this dealership, with Hung Khuu as my very attentive sales rep. He was new to the brand, but very knowledgeable ha I recently bought my first BMW from this dealership, with Hung Khuu as my very attentive sales rep. He was new to the brand, but very knowledgeable having been in luxury car sales for some time. He took great care in addressing my questions and concerns I voiced to him, no matter the time of day, in detail, never dropping the ball. I was referred to another salesman by a close family friend, however, I am more than satisfied to have had Hung work with me. I'll be looking forward to working with Hung for my next BMW vehicle. More