Passport BMW

Ben Stith ---excellent salesman Very knowledgeable sales people. They priced me into the best deal on the east coast. Ben Stith wasextremely helpful in resolving outstanding issues f Very knowledgeable sales people. They priced me into the best deal on the east coast. Ben Stith wasextremely helpful in resolving outstanding issues from purchase. You will not be disappointed by using Passport. Great quality and outstanding value to purchase through their dealership. Will buy next car from BEN as well. Highly recommend. More

Just got my 1st BMW I got my 1st BMW this past weekend and it was a 2017. The level of customer service and cooperation was A+. Negotiating a trade in and finding a used I got my 1st BMW this past weekend and it was a 2017. The level of customer service and cooperation was A+. Negotiating a trade in and finding a used BMW comes with a lot of different challenges. However, they made it all worth the drive to this dealership. They got me into my dream suv! I will continue to use them for buying BMW's and we may get another soon. More

Michael Jenkins provided excellent customer service during my recent service visit, including the valet service! He was ver pleasant and easy to speak with regarding my service! Thanks Michael! during my recent service visit, including the valet service! He was ver pleasant and easy to speak with regarding my service! Thanks Michael! More

The service level is second to none. I have always been a Mercedes guy who always received great service from my dealership, but Passport BMW has exceeded that level. My salesman Milos, was honest, hardworki Mercedes guy who always received great service from my dealership, but Passport BMW has exceeded that level. My salesman Milos, was honest, hardworking, and delivered everything as promised. I felt he was working for my best interests, which allowed me to get a excellent deal on a certified x3. Shop this dealership first, ask for Milos, you will not be disappointed. More

I bought a used BMW from Passport this weekend and could not be happier. My client advisor was Teric who I highly recommend. He was very knowledgeable and patient and had the car right outside ready for me not be happier. My client advisor was Teric who I highly recommend. He was very knowledgeable and patient and had the car right outside ready for me to drive by the time I got there. They even were able to repair a worn area on the driver's seat. Once again, I would highly recommend Paasport BMW and Teric. More

Always helpful & courteous Keith is above & beyond professionalism. I’m confident each appointment will go smoothly with his assistance. Here’s a suggestion to speed service up; When an appointment i professionalism. I’m confident each appointment will go smoothly with his assistance. Here’s a suggestion to speed service up; When an appointment is confirmed & a loaner is approved all paperwork should be completed before the customer comes in; insurance info, driver license etc., this would essentially save customer time, some frustration & make the auto loaner process even better! More

I had a very positive experience and the customer service is the best I have seen. I would highly recommend them to anyone interested in purchasing a BMW. is the best I have seen. I would highly recommend them to anyone interested in purchasing a BMW. More

Excellent Customer Care Teric Khairzada was my car consultant, he had the perfect used car for me, he was able to deliverer the same day as promise, everything went smoothly Teric Khairzada was my car consultant, he had the perfect used car for me, he was able to deliverer the same day as promise, everything went smoothly without any hassle and the finance specialist was excellent also. I highly recommend Passport BMW, Suitland, MD and don't forget to ask for the best #1 car consultant Teric Khairzada! Ms. Mattie T. More

This is a nice, clean and professional BMW dealership that offered A1 service throughout the whole process of me purchasing my new BMW. Would definitely recommend working with Milos on buying a vehicle a that offered A1 service throughout the whole process of me purchasing my new BMW. Would definitely recommend working with Milos on buying a vehicle at this dealership, he was informative, provided updates, and made the process seamless. More

Passport BMW Customer Service Adavisor Harry Ayvazian My car had a bent wheel and the wheel could not whole the 32 pound air pressure it kept seeping out very slowly. HARRY got my wheel replace and he ch My car had a bent wheel and the wheel could not whole the 32 pound air pressure it kept seeping out very slowly. HARRY got my wheel replace and he checked my car for other problems without me asking him too. When I received the call to pick my car up my Black 430XI 2019 BMW I was shocked how clean and shinny it was inside and out side. My car was beautiful and I was very happy. My car is a year old but you could not tell it by looking at it my car looked like it was just drove off their showroom floor. Passport BMW Services Advisors are all sent though an intense Customer Service training program trained by their Service Director Mr. Joey Bonilla. This program is what all BMW Service Advisors show have to complete because let me tell you I have been to other BMW Dealership through out the US and none of them come close to Mr. Bonilla teams. Passport BMW is number one in customer services. I am telling all customers if you want to purchases a BMW go to Passport BMW because their customer service Advisors are the best. More