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Passport BMW

Suitland, MD

4.5
794 Reviews

4730 Auth Place

Suitland, MD

20746

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Showing 794 reviews

July 23, 2024

I recently had the pleasure of purchasing my third vehicle from Passport BMW, and once again, the experience was exceptional. This time, I drove away in a stunning 2024 BMW 740i, and I couldn’t be mor More

by RxRxM
Recommend Dealer
Yes
Employees Worked With
Rommell Hollins
Jul 24, 2024 -

Passport BMW responded

Thank you for your continued loyalty and glowing review! We're delighted to hear that Rommell provided exceptional service once again at Passport BMW. Enjoy your stunning 2024 BMW 740i, and we look forward to assisting with BMW #4 in the future!

July 07, 2024

I had the pleasure of working with Jude to purchase my BMW 430i convertible. Prior to my purchase I spent two months visiting dealerships throughout the DMV and when I tell you that the professionalism an More

by Kristine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Long
Jul 08, 2024 -

Passport BMW responded

Kristine, we're delighted to hear that Jude and Jordan provided such exceptional service during your visit to Passport BMW. Enjoy every moment with your new 430i convertible!

June 26, 2024

I recently purchased a Mercedes-Benz GLA 250 from Passport BMW, and I had the pleasure of working with Greg from the Sales team. Even though Passport BMW primarily deals with BMWs, Greg's extensive k More

by Golda
Recommend Dealer
Yes
Employees Worked With
Greg Chery
Jun 27, 2024 -

Passport BMW responded

Golda, we're delighted to hear that Greg provided such an exceptional experience at Passport BMW. Your recommendation means a lot to us, and we'll be sure to pass along your kind words! Enjoy your new Mercedes-Benz GLA 250!

June 12, 2024

An unorganized and unprofessional team. I bought a used BMW2020 3 Series, and by the time I went there, I found that the hood does not open. Both salesperson and sales manager were not able More

by amir.m.ishak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Long
Jun 24, 2024 -

Passport BMW responded

Dear Customer, we do apologize for to inconvenience. We take pride in selling quality vehicles and have complete faith in our technicians. From my research, it looks like something happened to the latch after the inspection. We are deeply sorry for the inconvenience. Thank you, Joe Long - General Manager - joe.long@passportauto.com

June 03, 2024

As an owner of a 2022 M340ix I had always coveted an 850. Last week I decided to look on the BMW national list, and found two 850s on the Passport BMW site, about an hour away. I made a general contact, an More

by Yonaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hinton, Robert Oates
Jun 03, 2024 -

Passport BMW responded

Yonaga, we're delighted to hear that Sam and the Passport BMW team provided such exceptional service. Enjoy your new 850!

May 15, 2024

Don’t go to this dealer for service - they are horrible. Calling is service is ridiculous, they are lazy pass the buck on helping people have representatives that don’t care and don’t want to help - tell th More

by WomanBMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamar
May 17, 2024 -

Passport BMW responded

I'm truly sorry to read about your experience. We strive for respect and professionalism in all interactions, so it's concerning that you were left feeling otherwise. We would like to look into this further, but we need your first and last name. Please email reviews@passportauto.com with more information.

May 14, 2024

I looked at buying a 2025 BMW X5 at 3 other dealerships in the Washington, DC area before I went to Passport. Once I was there, Elias Khairzada, Jay, Matt, Jeff, and Hannah were but just a few of the emplo More

by xtribe8wr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Khairzada, Matt Charske, Jay Klein, Jeff Steel, Hannah Ali, Joe Long
May 14, 2024 -

Passport BMW responded

We're so glad to know that our team at Passport BMW provided you with the best experience among other dealerships. We strive for top-notch service and competitive pricing, and it's great to see we hit the mark! Thanks for choosing us, enjoy your new 2025 BMW X5!

May 02, 2024

Just purchased a used BMW X4 for my boys and was extremely pleased with the excellent service provided by Teric Khairzada. He was honest, professional, and transparent from the moment I called i More

by JonB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teric Khairzada, Joe Long
May 02, 2024 -

Passport BMW responded

Jon, it's great to know that Teric and our team at Passport BMW provided you with such a positive experience. We strive for smooth and efficient service! Thanks for choosing us, we look forward to assisting you in the future. Enjoy the new-to-you BMW X4!

April 30, 2024

I have purchased ALOT of vehicles in my lifetime but I believe ELIAS KHAIRZADA made this car-buying experience the easiest, most professional transaction I've ever had. I initiated my interest in an x4 More

by pbrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Khairzada
May 01, 2024 -

Passport BMW responded

It's fantastic to know that Elias made your car-buying experience at Passport BMW a breeze! We're glad you were able to secure the x4 m40i. Thank you for choosing us and we appreciate any referrals!

April 26, 2024

I rarely write reviews but this place definitely takes the cake for the worst customer service I've ever done business with. I finished signing paperwork on 3/8, took delivery of the car on 3/15 with tem More

by HC39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel Clancy, Richard Desantis, Sean Schwartz, Joe Long
May 28, 2024 -

Passport BMW responded

Unfortunately, we cannot find you in our database without a first and last name. Please email reviews@passportauto.com with more information so we can look into this further. Thank you.

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