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Passport BMW

Suitland, MD

4.5
791 Reviews

4730 Auth Place

Suitland, MD

20746

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Showing 791 reviews

March 25, 2021

I was sold a 2017 BMW X3 that had been in a major wreck. The salesman chose not to say one word to me throughout the entire process. I had to discover this on my own weeks after buying. After returning, I More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teric (Sales Representative)
March 18, 2021

Nana Prempeh is the best! I just bought my second BMW from Passport with his assistance. Last year this time (way before my first lease was up) he reached out to see how I was doing through the pandemic More

by Kevin F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nana Prempeh
March 18, 2021

The service from the salesman Nana, was the best service I’ve ever had. Treated as family or good friend as soon as we spoke and provided us the greatest service and worked to fit us into the best vehicle t More

by Charles.m320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nana P
March 08, 2021

Melois was extremely helpful in the way he assisted with our out of the area purchase. He has exceptional and professional customer service. Shelia and Brian More

by sherobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melois
February 10, 2021

Great experience! Nathan was our advisor! He was great. I hate buying cars because you stay in the dealership all day. Nathan had us in and out! Great buying experience! More

by S. Griffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Tibetts
January 31, 2021

I had a great experience purchasing a new X5 from this dealership. My salesperson, Nathan was great. He was courteous, knowledgeable, and prompt. He went out of his way to make this a pleasant transact More

by shr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Tibbetts
January 26, 2021

We recently traded in our older X5 for a 2021 X5 electric hybrid. We had a fabulous experience working with Jordan Riley of Passport BMW. Jordan worked with us over several months in 2020 to make sure that More

by Alex Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Riley and Sean Schwartz
January 19, 2021

A great place to buy BMW. We have been using this dealership for the last 10 years. The Client specialist- Nathan Tibbetts and Sales Manager Sean Swartz are exceptionally great guys. The relationshi More

by Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Tibbetts and Sean Swartz
January 18, 2021

Great job by Rachel Clancy! Very responsive and efficient throughout the car-buying process. Give Passport BMW a shot to get you a good deal! More

by Evgeny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Clancy
January 08, 2021

Rachel Clancy is fantastic. This is the second time we have purchased a car through Rachel, and she is always responsive, helpful, and doesn't hesitate to go the extra mile. More

by surferfb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Clancy
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