Passport BMW

Had a great experience buying y new 2021 BMW 430i. All the sells people did a great job making my purchase ideal. After I bought mine my wife purchased one two days later. the sells people did a great job making my purchase ideal. After I bought mine my wife purchased one two days later. More

This dealership service team is terrible. I recently went for a diagnostic check and was charged a ridiculous fee, well above any other BMW dealership I've have been to previously. Not only was the fee absur for a diagnostic check and was charged a ridiculous fee, well above any other BMW dealership I've have been to previously. Not only was the fee absurd, they inform me of problems wrong with my car that a dealership nearby did not find. Why is this? This appears shady and I do not like being taking advantage of. Please tell me how am I now going to have trust in anything this service center tells me. This place is the epitome of why people say they loathe going to the dealerships for service. More

Excellent customer service .Julissa is outstanding. No doubt will refer. doubt will refer. More

My experience Frim start to finish was wonderful at this dealership. I was extremely pleased with the professionalism at Passports BMW. dealership. I was extremely pleased with the professionalism at Passports BMW. More

I just purchased an Audi A3 from Teric at Passport BMW. I was incredibly pleased at not only his professionalism, but his willingness to answer all my questions, and most importantly put me in the right car. was incredibly pleased at not only his professionalism, but his willingness to answer all my questions, and most importantly put me in the right car. Teric truly had my best interests in mind and I could not recommend him more. Fantastic! If anybody is in the market, go to Passport and ask for Teric! More

I bought my first BMW from Passport BMW. My sales rep was Paul Tyler very knowledgeable young man. He gave me plenty of information to make an informed decision about the purchase. I came into the dea was Paul Tyler very knowledgeable young man. He gave me plenty of information to make an informed decision about the purchase. I came into the dealership with no appointment on Saturday and I was greeted by a very professional front desk staff, (I forget the guy's name) got a detailed test drive demonstrating the capabilities of the car, and a document noting the current cost and fees. There was no pressure to purchase. The dealership was clean and all personnel I in countered asked if my needs were being met. I could tell the Passport BMW team was about the business of positive customer interactions and lasting impressions. My kind of dealership. I knew I would likely purchase with this dealership and specifically Paul. However, I stayed the course and went to see and test drive a Lexus IS 300 and a Volkswagon Arteon. As with each dealership I visited, I asked Paul to reach out to me on Monday morning and I would have made a decision. Like clockwork, Paul called me on Monday morning. I made an offer by email and text on the car that I thought was fair and asked for a tentative offer on a trade and they accepted pending verification of condition. Once I arrived at the dealership with my trade we were able to come to a final agreement on the price of the car and my trade based on visual inspection. I was very happy with the transaction the business processes at Passport BMW. If you are in the market for a new BMW I recommend Passport BMW as your first stop. Please call or see Paul Tyler at Passport BMW. You won't be disappointed! More