Passport BMW

Elias Khairzada is simply the best Client Advisor we have ever met! He worked with us to find the right car with the right options and gave us a better price than any dealership in the Maryland and Virginia ever met! He worked with us to find the right car with the right options and gave us a better price than any dealership in the Maryland and Virginia area. Elias kept us informed every step of the way to our purchase. It was such a pleasure to meet him in person. He was absolutely wonderful! Elias went above and beyond when he gave us a BMW Bear after learning that my wife was a teddy bear collector! Our experience with Elias could not have been better. More

The dealer took care of my request as a key was missing on my used purchase. The dealer gave me the 850 for the extra fob key. Thank you on my used purchase. The dealer gave me the 850 for the extra fob key. Thank you More

From A to Z It was a great experience in Passport BMW. , the process of trading in my car and buying my new BMW was done with professionalism and integrity. The staff is really friendly and treated me like , the process of trading in my car and buying my new BMW was done with professionalism and integrity. The staff is really friendly and treated me like a family. I got the best discount on the new car and the highest on my the trade. Pam Williams is an amazing salesperson and Jeff Steel is a great business manager. The whole process was completed with Zero hassle. Try them if you’re thinking of buying or leasing a new car ! More

I didn’t think Passport BMW could get any better. I was wrong. I recently purchased my 8th BMW from this amazing dealership. My interaction with the Sales Mgr. and my sales associate for first time j I was wrong. I recently purchased my 8th BMW from this amazing dealership. My interaction with the Sales Mgr. and my sales associate for first time just strengthen by confidence that they will continue to deliver excellent Sales and Service, as with the last ten years. More

Domonique provided outstanding customer service and was so attentive to my needs during my time spent at the service department. He is hands down one of my favorite people at Passport BMW. I know I wasn’t so attentive to my needs during my time spent at the service department. He is hands down one of my favorite people at Passport BMW. I know I wasn’t the easiest person to deal with on this particular day but he remained patient and ensured that I was a satisfied customer. More

Some of the sales staff are very sketchy and shady. Trust was not high for me. And the sales managers/business managers are no different. Once they have your money and the commission is paid, they cou Trust was not high for me. And the sales managers/business managers are no different. Once they have your money and the commission is paid, they couldn't give a flying fig about you. You can;t reach them by phone. You can't reach by email. Poor customer service on the sales side. The service side of the house is slightly better, but not by much! . More

I worked with Sam Hilton on a '22 CPO 750i. He was very courteous and efficient. I had my family with me, and I was in and out of the dealership in an hour. Then, he delivered the car to my off He was very courteous and efficient. I had my family with me, and I was in and out of the dealership in an hour. Then, he delivered the car to my office the following day along with his colleague who explained some of the new features on the '22 that I didn't have on my '18 750i. It was a great experience. More

I recently had the pleasure of purchasing my third vehicle from Passport BMW, and once again, the experience was exceptional. This time, I drove away in a stunning 2024 BMW 740i, and I couldn’t be mor vehicle from Passport BMW, and once again, the experience was exceptional. This time, I drove away in a stunning 2024 BMW 740i, and I couldn’t be more pleased with the entire process. From the moment I stepped into the dealership, I was greeted with the same warm professionalism and friendly atmosphere that has made me a loyal customer over the years. Rommell Hollins truly outdid himself this time. The transaction was incredibly smooth, a testament to Rommell’s dedication and expertise. For anyone in the market for a BMW, I highly recommend Passport BMW and specifically Rommell Hollins. Whether it’s your first purchase or your third, like mine, you can expect an unparalleled level of service, expertise, and satisfaction. Thank you, Rommell, and thank you, Passport BMW, for another fantastic car buying experience! I look forward to working with you again in a few years on BMW #4. More

I had the pleasure of working with Jude to purchase my BMW 430i convertible. Prior to my purchase I spent two months visiting dealerships throughout the DMV and when I tell you that the professionalism an BMW 430i convertible. Prior to my purchase I spent two months visiting dealerships throughout the DMV and when I tell you that the professionalism and support I received from Jude - he is making a difference to many Passport customers. In addition I had the opportunity to work with BMW genius Jordan who carefully walked me through all of the technology in my car. She embodies all that I hope for in professional women. Well done Jude and Jordan! More

I recently purchased a Mercedes-Benz GLA 250 from Passport BMW, and I had the pleasure of working with Greg from the Sales team. Even though Passport BMW primarily deals with BMWs, Greg's extensive k Passport BMW, and I had the pleasure of working with Greg from the Sales team. Even though Passport BMW primarily deals with BMWs, Greg's extensive knowledge of Mercedes-Benz vehicles, including the GLA 250, was truly impressive. Greg made the buying process smooth and enjoyable. He was incredibly knowledgeable, answering all my questions and providing detailed information about the car. His professionalism and expertise were evident throughout the entire experience. What stood out to me was Greg's commitment to customer satisfaction. Even after the purchase, he took the time to check in with me to ensure everything was going well with my new car. This level of care and follow-up is rare and highly appreciated. I highly recommend Greg to anyone looking to buy a car. His dedication, expertise, and exceptional customer service make him an outstanding choice for anyone in the market for a new vehicle. Thank you, Greg, for making my car-buying experience a fantastic one! More