Parkway Toyota of Boston - Service Center

Fast, friendly and efficient! This dealership is fantastic! Always clean, friendly and prompt with service. Added bonus if WiFi so you can work while you wait. Or take shuttle home This dealership is fantastic! Always clean, friendly and prompt with service. Added bonus if WiFi so you can work while you wait. Or take shuttle home or to different location. Very efficient and prompt with services and get you back to your day. More

Dale was great and very professional Dale was pleasant and professional. Told me what time it would be done and offered to wash my car. He treated me with respect and was attentive to whe Dale was pleasant and professional. Told me what time it would be done and offered to wash my car. He treated me with respect and was attentive to when the car was done. More

Very pleasant service experience I had a very pleasant service experience, as usual. Grant was friendly, helpful, and explained everything well. The work was done quickly and, because I had a very pleasant service experience, as usual. Grant was friendly, helpful, and explained everything well. The work was done quickly and, because it partially involved a recall, I was given a car to use. More

Oil change Great service people very helpful friendly kept me up to date with the service of the car will Come back again for my next oil change Great service people very helpful friendly kept me up to date with the service of the car will Come back again for my next oil change More

Exceptional Customer Service Even my kids love going to Prime Toyota in West Roxbury. They enjoy playing the video games and, of course, the snacks. The employees are super nice Even my kids love going to Prime Toyota in West Roxbury. They enjoy playing the video games and, of course, the snacks. The employees are super nice and the waiting area is clean and comfortable. I do not mind waiting for my car to be serviced. There’s not many dealership I can say that about. Keep up the great work! More

Terrible service They have all the wrong information on myself and my car even though I have been there multiple times. Quote over the phone different from written quo They have all the wrong information on myself and my car even though I have been there multiple times. Quote over the phone different from written quote. My car is now making a noise that it was not making prior to appt. More

Went for service and repair Jo walsh is incredibly helpful and will go to great lengths to assure your car gets the attention and service it needs! I will always ask fir his assi Jo walsh is incredibly helpful and will go to great lengths to assure your car gets the attention and service it needs! I will always ask fir his assistance. More

Service My service was completed in a timely manner I was very pleased with the service dept especially Steve he is the best also I would like to comment on t My service was completed in a timely manner I was very pleased with the service dept especially Steve he is the best also I would like to comment on the honesty of the service dept and hope it will always be that way Example do not try to sell something that the customer doesn’t need as far as parts etc go More

Just amazing The maintenance of my vehicle, it's professional and the staff it's just excellent all of them. They know what are doing with the cars. The maintenance of my vehicle, it's professional and the staff it's just excellent all of them. They know what are doing with the cars. More

Prime Toyota Service Prime Toyota Great service! My service rep Reed was very professional, courteous and personable. The location is very convenient and I was able to ren Prime Toyota Great service! My service rep Reed was very professional, courteous and personable. The location is very convenient and I was able to rent a vehicle while my car was being serviced. More