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Parkway Toyota of Boston - Service Center

West Roxbury, MA

3.5
212 Reviews

212 Reviews of Parkway Toyota of Boston - Service Center

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July 17, 2019

Service as described ! Provided a shuttle so i could go to work! Emailed with updates! Explained what was done! Very nice and helpful! Would go back More

by meilance1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale, Mike Brown
Jul 17, 2019 -

Parkway Toyota of Boston responded

Thank you for allowing us the opportunity to earn your business! We are so happy to hear that you received friendly service and that your repairs were completed as promised. We look forward to taking care of you again at Prime Toyota Boston!

July 15, 2019

Normal Maintenance Service This auto dealership always does a great job. We have been going to them for ~10 years now and have always been pleased with the service. More

by C_Spath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacquari
Jul 16, 2019 -

Parkway Toyota of Boston responded

We can't thank you enough for your ten years of business! It means so much that you've been able to depend on the Prime Toyota Boston team all that time. See you at your next visit!

July 11, 2019

For an 800 dollar service, they couldn’t vacuum my car a bit It’s nice to have my car fully serviced there, and everyone is so nice, but then I pay my $800, go to my car, and it isn’t vacuumed. It feels like a l More

by Burch5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Jul 12, 2019 -

Parkway Toyota of Boston responded

I'm very sorry to hear that your vehicle wasn't vacuumed at your latest appointment. We really appreciate your business and I would love to have this taken care of for you. Please stop by anytime and we will wash and vacuum your vehicle. Thank you.

June 28, 2019

Excellent I love going to Prime Toyota to service my vehicle. First and foremost, the offer EXCELLENT Customer Service and Technicians The area is set up as More

by Nieves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
Jun 28, 2019 -

Parkway Toyota of Boston responded

Nieves, thanks so much for the 5-star review! I'm so pleased to read about your recent visit to our dealership and your kind words about our team. We work hard to provide excellent customer service to our guests every day! I hope we see you again soon and thank you for your business.

June 14, 2019

Maguire Rav 4 Needed new brakes on my Toyota rav 4 - as always Joe Walsh was very good with quality of service and communication skills. He kept me updated with wo More

by John Maguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walsh
Jun 14, 2019 -

Parkway Toyota of Boston responded

Thanks for trusting Joe and the Prime Toyota Boston Service team with your business, John! We are happy to hear that your Toyota RAV4 is running smoothly now. We are grateful to have you as a loyal customer.

June 01, 2019

Exceptional Services In case of an emergency with your Toyota, call Mr. Joseph Walsh @ Prime Toyota, West Roxbury. My car is running like new... Dereck Lee Dasilva More

by Sienna220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Walsh
Jun 03, 2019 -

Parkway Toyota of Boston responded

Thank you for your review of Prime Toyota Boston! It's great to read of your positive experience with our team and I will be sure to let Joseph know of your sentiments. Thank you for your support and your business!

May 24, 2019

Superb service experience I always am extremely happy with the service I receive at Prime for my Toyota Corolla. Joe Walsh is the best in the business! See him if you go there! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walsh
May 27, 2019 -

Parkway Toyota of Boston responded

We are delighted to hear that you've received consistently excellent service from the Prime Toyota Boston team! Thanks so much for your business and for recommending Joe.

May 06, 2019

Battery replacement Not only did they service my vehicle right away, they also were so kind and courteous!!! I’ll definitely do business there again regarding service and More

by Annmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and others I don’t know their names , Mike Brown
May 07, 2019 -

Parkway Toyota of Boston responded

We appreciate the wonderful review! We look forward to taking great care of you during your next service visit as well. Thank you for choosing Prime Toyota Boston!

April 30, 2019

Great Job I did not have appointment with them but I went to fix my car. I was very pleased with the customer service . He helps me with my issues. I am so happ More

by Veaudyvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
May 01, 2019 -

Parkway Toyota of Boston responded

It was our privilege to assist you! We are glad that our team was able to get you in for diagnosis and repairs. Thank you for the stellar review!

April 11, 2019

Fast, friendly and efficient! This dealership is fantastic! Always clean, friendly and prompt with service. Added bonus if WiFi so you can work while you wait. Or take shuttle home More

by Mdbrodney
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lacey
Apr 11, 2019 -

Parkway Toyota of Boston responded

Thank you for sharing your experience so others will know what it's like to be a guest at Prime Toyota Boston! We are so glad that you can depend on our team for friendly and prompt service. We appreciate your business!

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