Parkway Toyota of Boston - Service Center

My appointment was for 11:30 and had to wait for person to talk to but two employees were at there chairs and then walked away. Then as I was speaking to rep another woman cut in and he allowed it but mad to talk to but two employees were at there chairs and then walked away. Then as I was speaking to rep another woman cut in and he allowed it but made me wait. He was very courteous and said I would be express and it was 50 minutes. A bit disappointed about my car not being vacuumed right, it wasn’t even clean. My wheels were rotated and then the shook so was afraid something was wrong. More

Excellent service. Joe Walsh outstanding service advisor. Last Saturday your phones were out so I drove to.dealership. In spite of an extremely hectic day Joe was able.to have my problem addressed advisor. Last Saturday your phones were out so I drove to.dealership. In spite of an extremely hectic day Joe was able.to have my problem addressed. Paul in Service road tested my car to hear noise and recommend solution. Many thanks for job well done. More

Kind, courteous, professional when I arrived and dropped off the car Only performed car work that was needed Thorough review of work done and fair price off the car Only performed car work that was needed Thorough review of work done and fair price More

Welcoming and personable staff. Service advisor Dale was very professional and helpful in coordinating the service of my vehicle. Prime goes all out in customer service. very professional and helpful in coordinating the service of my vehicle. Prime goes all out in customer service. More

Great service as usual. Fast courteous and thorough. I purchased my car there and will buy another one from them when I am ready. Not too soon though 😀 purchased my car there and will buy another one from them when I am ready. Not too soon though 😀 More

First time trying express service-highly recommend. The check in process was quick and easy. Turnaround time was 30 minutes which is excellent. I’m hesitant to tell others about it!! check in process was quick and easy. Turnaround time was 30 minutes which is excellent. I’m hesitant to tell others about it!! More

Tire rotation Great service no games I have been going here for a year and it's the best auto service for any of the three cars I have owned. Highly recommend. Great service no games I have been going here for a year and it's the best auto service for any of the three cars I have owned. Highly recommend. More

Very professional service Jason was very courteous and hrlpf Excellent service was provided by all the employees. I just moved here from Ohio. I was very impressed by the service provided by Jason Dasilva. I wou Excellent service was provided by all the employees. I just moved here from Ohio. I was very impressed by the service provided by Jason Dasilva. I would recommend this dealer to all my friends. Thank you. More

Excellence Good Job Excellence service provided from Lacey. She help me out with everything that I need it. Quick service turn over and friendly environment. K Good Job Excellence service provided from Lacey. She help me out with everything that I need it. Quick service turn over and friendly environment. Keep up the good work. More

Maintenance service I had an appointment in the morning, the regular maintenance and checking took about 2 and a half hours, there is a nice waiting room with few TVs sna I had an appointment in the morning, the regular maintenance and checking took about 2 and a half hours, there is a nice waiting room with few TVs snacks and coffee machine. More