Back

Parkway Toyota of Boston - Service Center

West Roxbury, MA

3.5
212 Reviews

212 Reviews of Parkway Toyota of Boston - Service Center

Sort by
January 11, 2020

Great and fast service. The representative did above the expected and not only helped me with state inspection sticker but also helped with washing my car. More

by zasalex
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Jan 12, 2020 -

Parkway Toyota of Boston responded

Thank you so much for the 5-star review of Prime Toyota Boston! We do our best to provide our customers with exceptional service. Thank you for sharing your positive experience!

January 11, 2020

Best customer service! Even my kids like to visit this dealership with me. It’s clean, employees are very friendly. Keep up the great work! More

by Maria Sena
Recommend Dealer
Yes
Employees Worked With
Lacey DeRosa, great customer service as always!, Mike Brown
Jan 13, 2020 -

Parkway Toyota of Boston responded

Maria, thank you for the 5-star review! Our team at Prime Toyota Boston strives to provide exceptional service and it means a lot to know that we hit the mark. We look forward to seeing you and your kids again!

January 08, 2020

Quick service with good work area for a waiting room. Prices are reasonable. Service writer very capable. We have two cars serviced at the dealership. More

by Wa1cfx
Recommend Dealer
Yes
Employees Worked With
Lacy
Jan 08, 2020 -

Parkway Toyota of Boston responded

Thank you for the 5-star review! We couldn't be happier to hear that our team provided the quick and friendly service we pride ourselves on at Prime Toyota Boston. We look forward to working with you again!

January 07, 2020

Excellent service every time My experience having my Corolla serviced at Prime Toyota over the years has been consistently excellent. The staff (thank you, Lacey!) is friendly, co More

by rittajo.horsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacey DeRose
Jan 08, 2020 -

Parkway Toyota of Boston responded

Thank you so much for trusting us with your vehicle over the years! It means a lot to hear that you can depend on our team for friendly and helpful service. We look forward to our continued relationship! - Prime Toyota Boston team

January 03, 2020

Lacey DeRose was amazing she kept her promise was up front with me and listen to me In 7 years it was my best experience Thank you More

by Tom Hager
Recommend Dealer
Yes
Employees Worked With
Lacey DeRose,
Jan 03, 2020 -

Parkway Toyota of Boston responded

Tom - It's so great to hear that your recent service visit was your best one yet! Thank you very much for choosing Prime Toyota Boston. We look forward to your next visit with us.

December 18, 2019

Excellent service from the start and would strongly recommend them to everyone who needs service you can trust and count on for honest and reliable service More

by DucelunaDeniro56
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Dec 18, 2019 -

Parkway Toyota of Boston responded

Thank you so much for this wonderful feedback! We are so glad that our team earned your recommendation with their honest service. See you next time at Prime Toyota Boston!

December 18, 2019

Located in a ideal location. Not too far from my home. It has shuttle service if I have to leave my car For longer service. Very courteous service reps. Nice little cafe with hot and cold drinks along wi More

by Lily L , Brookline
Recommend Dealer
Yes
Employees Worked With
Lacey, in service with the express desk. She was great. She got me registered in quickly and out quickly without waiting long. She was courteous and polite. I would come back to Prime Toyota because her.
Dec 18, 2019 -

Parkway Toyota of Boston responded

It's great to hear that we provide a convenient option for your auto service needs! Thank you so much for supporting us with a wonderful review. We look forward to our continued relationship.

December 14, 2019

I got an excellent customer service. They welcomed me nicely and explained everything to me very clearly with respect. Over all, I had great experience. More

by Abdi
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Dec 16, 2019 -

Parkway Toyota of Boston responded

Thank you for the 5 star review! Here at Prime Toyota Boston, providing excellent customer service is our top priority, and we are so proud to know that we succeeded. We are looking forward to seeing you again!

December 13, 2019

Everything was done on time and the price quoted for the repairs stay true to form. The service technician was friendly, informative and helpful with all my questions. More

by orozco46
Recommend Dealer
Yes
Employees Worked With
Joe Walsh
Dec 13, 2019 -

Parkway Toyota of Boston responded

"Friendly, informative and helpful" are all words we love to see! Thank you so much for coming to Prime Toyota Boston for your repairs. We really appreciate you trusting us with your vehicle and sharing your feedback.

December 07, 2019

Lacie is the best! My wife has a Toyota and I have a Ford but I do all my oil changes here. Make sure to call beforehand to make an appointment. These guys will make recommendations but they aren’t pushy. Hi More

by Ted
Recommend Dealer
Yes
Employees Worked With
Lacie
Dec 09, 2019 -

Parkway Toyota of Boston responded

Ted, thank you for the kind review! We are so happy that you trust us with your Ford here at Prime Toyota Boston. Providing exceptional service is always the goal for us, and we couldn't be more pleased to hear that we are living up to our values. Lacie is the best, and we will be sure to pass on your kind words. We look forward to seeing you again!

...
5
...