Parkway Toyota of Boston - Service Center

Great Service Prime Toyota is the only dealership I’ve bought my trucks from. I think their customer service is excellent and they do a great job serving my truck. Prime Toyota is the only dealership I’ve bought my trucks from. I think their customer service is excellent and they do a great job serving my truck. I definitely recommend them as a dealership and service center. More

Very friendly I always have a great relationship with Dale he's absolutely amazing. And the whole dealership is family friendly. I would recommend family and frie I always have a great relationship with Dale he's absolutely amazing. And the whole dealership is family friendly. I would recommend family and friends. More

Extraordinary customer service. Friendly and efficient. Lacey, my customer service rep, was outstanding and efficient. She’s a keeper! She really is a credit to your front end. And I love that you vac’d m Lacey, my customer service rep, was outstanding and efficient. She’s a keeper! She really is a credit to your front end. And I love that you vac’d my car! More

Great service Promptness and efficiency. Joe and everyone were friendly and knowledgeable. They were on time for my appointment. Joe even had the van washed. I lo Promptness and efficiency. Joe and everyone were friendly and knowledgeable. They were on time for my appointment. Joe even had the van washed. I love my van and will probably buy another when the time comes. More

Often issues after service On multiple visits for service I have discovered issues after leaving the dealership. This time my headlights no longer work but they worked before I On multiple visits for service I have discovered issues after leaving the dealership. This time my headlights no longer work but they worked before I went in. On another visit the door locks did not operate properly. The customer service people are nice and the experience while there is great but tonight was the first time I had to drive in the dark since being there and I did not discover that the light did not work until I was far away from home and the sun went down. It was dangerous to travel and I know the lights worked befor I got there More

Fast and friendly service I was running a few miles late for my third service. Got in there around 12: 30 was out the door by 1: 45. Great service and Joe really did a great jo I was running a few miles late for my third service. Got in there around 12: 30 was out the door by 1: 45. Great service and Joe really did a great job explaining everything. More

Great people & great service!! Not only is the service great and of great quality, but the staff makes the experience Great. Thank you so much! Very grateful to Dale and the rest of Not only is the service great and of great quality, but the staff makes the experience Great. Thank you so much! Very grateful to Dale and the rest of the staff. More

Professional and courteous service personnel My service rep., Grant Gonzalez, went above-and-beyond for me. The car had some expensive work that needed to be done ASAP and Grant helped me keep t My service rep., Grant Gonzalez, went above-and-beyond for me. The car had some expensive work that needed to be done ASAP and Grant helped me keep the costs down --- tremendous service --- professional, courteous and explained everything in detail without being condescending. More

Great service Always feel I am being treated fairly when I deal with Joe for service. The work was done quickly and professionally. Have been getting work done her Always feel I am being treated fairly when I deal with Joe for service. The work was done quickly and professionally. Have been getting work done here for years and always satisfied. More

I had a good experience The service representative was easy to talk with and explained any problems and potential issues that could occur, I would utilize their service again The service representative was easy to talk with and explained any problems and potential issues that could occur, I would utilize their service again for any problems. More