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Parkway Toyota of Boston - Service Center

West Roxbury, MA

3.5
212 Reviews

212 Reviews of Parkway Toyota of Boston - Service Center

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January 22, 2019

Car service I bring my car for a routine maintenance service. As soon I got there my car was taken care and a few minutes later. I was done. The service was quick More

by Jirafe66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacey
Jan 22, 2019 -

Parkway Toyota of Boston responded

This is what we love to hear! Thank you so much for coming to Prime Toyota Boston for your maintenance service. We are so happy that it went smoothly and that you were back on the roads quickly and safely. See you next time!

December 26, 2018

great as always My appt. for a recall was at 8:15, and I was done by 10:00. Joe Walsh was has helpful as usual. so I knew my car was in good hands. The coffee machi More

by Corolla2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walsh (not sure the names of the two guys who checked my car in)
Dec 26, 2018 -

Parkway Toyota of Boston responded

It's wonderful that you can depend on our Service Team to take excellent care of your Toyota Corolla! We love that you've received consistently helpful care from Joe. Thank you for being part of the Prime Toyota Boston!

December 19, 2018

My car service was great. My car needed an oil and filter changed. When I told Steve the crevice person, they have to check before they change it and he offer me to buy the fi More

by Redrose456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 19, 2018 -

Parkway Toyota of Boston responded

We are happy to hear that you were satisfied with your oil and filter change! It's wonderful that Steve found a way to save you some money while also providing polite service. Thank you very much for your five-star review!

November 25, 2018

Dropped in for excellent service Prime Toyota usually has excellent service and yesterday was just as I expected. I dropped in with the problem and they resolved it within an hour More

by walkin@local
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacey
Nov 26, 2018 -

Parkway Toyota of Boston responded

We love to hear that you can depend on Prime Toyota Boston for excellent service! It's great that we were able to repair your vehicle quickly. Safe driving!

November 01, 2018

15k service Great, friendly and efficient people to work with, from check-in to conpletion! I had to keave the car and they textme when it was done which was also More

by toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know but the guy who took my car and the woman responsibly for checking in and texting when dine
Nov 02, 2018 -

Parkway Toyota of Boston responded

Thank you for the excellent review! We're glad you had such a great experience with our Service Team from start to finish. The entire Prime Toyota Boston team appreciates your business!

October 30, 2018

Had car serviced Joe did a great job keeping me informed when my car would be ready. My vehicke was also serviced in a timely manner. Joe at Prime Toyota did a great j More

by Jim2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walsh
Oct 30, 2018 -

Parkway Toyota of Boston responded

Jim - We're elated that Joe provided fast service during your visit. Thank you for writing us a review!

October 20, 2018

Great service. Nice people Prime Toyota is the dealership and Grant is my service advisor, and he's great. Everyone at this site is pleasant and helpful. They acknowledge everyo More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Gonzalez
Oct 22, 2018 -

Parkway Toyota of Boston responded

Thank you Lou! We love to hear that you're welcomed into our dealership. We hope to see you again at Prime Toyota Boston!

October 18, 2018

Great customer service Service advisor Grant Gonzalez was a great help every time I go in to service my van. He gets me in and out within the time he tells me. Place is clea More

by Lily L , Brookline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Gonzalez
Oct 18, 2018 -

Parkway Toyota of Boston responded

Hi Lily - We're honored to have you as a loyal custom to Prime Toyota Boston. We love to hear that our customers receive consistently great service and can enjoy our facilities in the meantime. Thank you so much for your review!

October 17, 2018

Excellent Joe was very nice and helpful. Together we decided to do the 5000 mile check up since the car is leaving for Florida this week. The service was done v More

by Judy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 17, 2018 -

Parkway Toyota of Boston responded

Judy - We're thrilled to hear that Joe provided a fast service that earned your business. We look forward to seeing you next spring! Thanks from all of us at Prime Toyota Boston.

October 03, 2018

Good job! Mr.Walsh has impeccable customer service. He always knows what to do for my car .Thank you.Thank you I liked the old way of writing the reviews . More

by WF roasted chicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Oct 03, 2018 -

Parkway Toyota of Boston responded

Thanks for continuing to come to Prime Toyota - Boston to take care of your vehicle! We'll share the feedback, much appreciated.

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