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Parkway Toyota of Boston
West Roxbury, MA
1,346 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,346 reviews
March 01, 2024
YARO and Mike Colby were professional and knowledgeable! Will be back to service my car at Parkway! Will be back to service my car at Parkway! More
by Laura
February 22, 2024
Jean is knowledgable and works with your budget, professional, patient, follows up. He showed us a couple pf options. professional, patient, follows up. He showed us a couple pf options. More
by Monipato_81
Employees Worked With
February 18, 2024
I love the experience here at Parkway Toyota. Jean made it all to get us the best deal and we were really happy with the service he provided us with. We are 100% satisfied with their level of ser Jean made it all to get us the best deal and we were really happy with the service he provided us with. We are 100% satisfied with their level of service to their customers. More
by carlosC
Employees Worked With
January 30, 2024
We visited a few dealers and ended up buying at Parkway. Yaro and entire team provided tjr best customer service. Yaro and entire team provided tjr best customer service. More
by vasyl.nariychuk
Employees Worked With
January 29, 2024
Yaro and his team at Parkway Toyota sold me a fantastic new car today. Excellent service, guidance and knowledge. Looking forward to serving my new vehicle and driving it man years. Thank you Yaro! new car today. Excellent service, guidance and knowledge. Looking forward to serving my new vehicle and driving it man years. Thank you Yaro! More
by malibulou70
Employees Worked With
January 22, 2024
Jean was exceptional great advice professional demeanor theres not enough I can say about him it's ridiculous how amazing the man is that was by far the best car buying experience ever and I will recommend theres not enough I can say about him it's ridiculous how amazing the man is that was by far the best car buying experience ever and I will recommend him to all my friends family's members to come get a car from him at Parkway Toyota! More
by paris.john6
January 18, 2024
Yaro and Tomas totally rocked giving me service beyond my expectations. No better dealership than Parkway Toyota!! expectations. No better dealership than Parkway Toyota!! More
by John
January 16, 2024
This team of of service providers is fantastic. John was my initial service advisor and he made the experience very easy and kept in contact with me the whole time my car was being serviced. He gre John was my initial service advisor and he made the experience very easy and kept in contact with me the whole time my car was being serviced. He greeted me with a smile every time I was in and never once made me feel like I was a bother. Thanks John! More
by amy.rogo
January 12, 2024
David Demosthene was suggested to me by my former salesperson Helio Monteroso who is no longer selling cars but is a manager. David made the process of obtaining a new lease efficient and smooth. He salesperson Helio Monteroso who is no longer selling cars but is a manager. David made the process of obtaining a new lease efficient and smooth. He is pleasant and humorous. The atmosphere at Parkway was relaxed. David D. did what he could to get me a reasonable price. I'm now in a hybrid for the first time. More
by jpgina53
January 11, 2024
The experience you recieve at Parkway Boston can be summed up into three words - simple, comfortable and informative. James, the General Manager, was a joy to work with throughout the process. Yaro, my summed up into three words - simple, comfortable and informative. James, the General Manager, was a joy to work with throughout the process. Yaro, my Sales Rep, was beyond excellent: walking me through the lease process, assisting with trim level options and even helping to set up my phone/carplay upon picking up my new vehicle. His personability and demeanor made this process enjoyable and seamless from start to finish. More
by bhuber5
