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Parkway Toyota of Boston
West Roxbury, MA
1,346 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,346 reviews
April 03, 2024
Andy is unbelievably smart and professional! Thank you Andy! Awesome customer service! Will be back! Thank you Andy! Awesome customer service! Will be back! More
by Tony
March 30, 2024
Mike and Yaro were excellent, got exactly what I wanted very smoothly. It was a great experience! very smoothly. It was a great experience! More
by haley.spadorcia
March 30, 2024
Nathaniel Franco was great to work with. We would not have come to Parkway Toyota (as it is not as close as other Toyota dealerships to our home) if we had not talked with him on the phone b We would not have come to Parkway Toyota (as it is not as close as other Toyota dealerships to our home) if we had not talked with him on the phone beforehand. We really appreciated the transparency and friendly way he handled the process. It was also very reassuring when the GM James Calihan came by to greet us and also back the pricing being discussed. I felt the total time it took to get from coming in to completing the paperwork for the purchase could have been a bit faster/more efficient given that it was not super busy, but that was a minor drawback as the overall experience was very positive. I won’t hesitate to recommend Parkway Toyota of Boston to friends and family. More
by Ryan S
March 26, 2024
He was very helpful in helping me buy a car. It was my first time and I was very nervous but he helped me through the whole process! It was my first time and I was very nervous but he helped me through the whole process! More
by Chris
March 20, 2024
Second car bought from Parkway. Yaro and Mike Hanna worked hard to give us the best deal and the lowest rate possible! Yaro and Mike Hanna worked hard to give us the best deal and the lowest rate possible! More
by gecho2112
Employees Worked With
March 10, 2024
Yaro was very kind and easy to work with. Helped us find the perfect car Helped us find the perfect car More
by Jecooper89
Employees Worked With
March 10, 2024
He was extremely helpful and very informative. He didn't hesitate to make us comfortable and he answered every question had regarding the car buying process and explained what he was doing as well He didn't hesitate to make us comfortable and he answered every question had regarding the car buying process and explained what he was doing as well as what was being signed More
by perkins914
Employees Worked With
March 10, 2024
Yaro was kind and respectful. I liked that he provided me with options and I appreciated that he did not push a purchase and allowed me space to consider my options. I'd absolutel I liked that he provided me with options and I appreciated that he did not push a purchase and allowed me space to consider my options. I'd absolutely recommend Yaro. More
by Colleen.dalton001
Employees Worked With
March 07, 2024
Seamless transaction great salesman. Pleasure doing business with! Would purchase here again from this seller. Pleasure doing business with! Would purchase here again from this seller. More
by Johnny
Employees Worked With
March 04, 2024
Taro was amazing. He seen how anxious I was and he worked with me through the end. He seen how anxious I was and he worked with me through the end. More
by Carol
