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Parkway Toyota of Boston
West Roxbury, MA
1,346 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,346 reviews
April 24, 2024
Jean was amazing so professional and kind. Thank you Jean!! My son and I had a wonderful experience at Parkway Toyota because of Jean. I can’t wait to tell all my friends and send them his Thank you Jean!! My son and I had a wonderful experience at Parkway Toyota because of Jean. I can’t wait to tell all my friends and send them his way. More
by clarareeves74
Employees Worked With
April 24, 2024
Leo was so great to work with that we came back to him for a second lease 3 years later. He is patient, a good listener and works hard to get you the answers you need. He creates a positive experience and for a second lease 3 years later. He is patient, a good listener and works hard to get you the answers you need. He creates a positive experience and we would work with him again. More
by eleanorkchin
Employees Worked With
April 22, 2024
This dealership was our first choice to go to and Jean was so helpful immediately! was so helpful immediately! More
by Srford15
Employees Worked With
April 21, 2024
Leo was the best! ! So prompt and helpful with communication. Also super patient and understanding :) ! So prompt and helpful with communication. Also super patient and understanding :) More
by Julia hahne
Employees Worked With
April 20, 2024
Charles is amazing and makes car buying easy. The dealership is amazing! The only dealership I went to where I felt 100% comfortable! The dealership is amazing! The only dealership I went to where I felt 100% comfortable! More
by hsgoodwin33
Employees Worked With
April 18, 2024
Best customer service, very polite professional and friendly. He gave me a very good deal with the new lease. Everyone at the dealer was very helpful but the star was definitely Jean. He is the Best. R friendly. He gave me a very good deal with the new lease. Everyone at the dealer was very helpful but the star was definitely Jean. He is the Best. Recommend him 100%. More
by Sandra_alipaz
Employees Worked With
April 11, 2024
Leo was incredible to work with! Leo went above and beyond in assisting me with my car search and purchase process. He was very helpful in answering any questions I had and did a gre Leo went above and beyond in assisting me with my car search and purchase process. He was very helpful in answering any questions I had and did a great job of showing me all the features of my car. Leo also did a great job of helping me reach my desired monthly payments for my dream car. I could not ask for a better experience working with Leo and the Parkway Toyota of Boston team. I will definitely be back for future vehicle purchases as well as give the highest recommendation to family and friends. Thank you Leo and the Parkway Toyota of Boston team! More
by Rav4Owner
Employees Worked With
April 10, 2024
Yaro was fantastic to work with. Super easy, friendly and helpful. He was recommended to me and did a great job! Super easy, friendly and helpful. He was recommended to me and did a great job! More
by john.tonderys
Employees Worked With
April 10, 2024
Yaro was great - very friendly and helpful, and very patient with my kids who had to tag along. He was also honest with us, which we appreciated patient with my kids who had to tag along. He was also honest with us, which we appreciated More
by lizblocker
Employees Worked With
April 05, 2024
Yaro did an excellent job assisting me throughout the process of leasing the car and driving it off the lot! He was friendly but very professional and dynamic, and he got back to me right away about all process of leasing the car and driving it off the lot! He was friendly but very professional and dynamic, and he got back to me right away about all my questions. The other members of the team were also very welcoming and helpful. Way to go! More
by lperskie
Employees Worked With
