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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
May 08, 2024
He was very prompt in helping me. Very efficient and empathetic!! For sure I’ll come back to parkway. Very efficient and empathetic!! For sure I’ll come back to parkway. More
by julianamgrippa
Employees Worked With
May 08, 2024
James Yaro and Mike are such a great team they helped me pick things back up after a huge incident I highly recommend them . pick things back up after a huge incident I highly recommend them . More
by Tony
May 06, 2024
Yaro was a delight to work with. He really fought for us and got us a great deal! Facility is nice too, not the worst waiting space. Go visit the turtle, he's cool. He really fought for us and got us a great deal! Facility is nice too, not the worst waiting space. Go visit the turtle, he's cool. More
by miglhrt
Employees Worked With
May 06, 2024
We had a great experience shopping with Parkway, Yaro was absolutely so helpful and worked within our interesting circumstances to get us the exact car we were looking for. Would recommend this location to a absolutely so helpful and worked within our interesting circumstances to get us the exact car we were looking for. Would recommend this location to anyone in the market for a new toyota. More
by Jena12hab
Employees Worked With
May 04, 2024
Leo is the best car salesman! Kind, patient, super helpful! I would recommend him to anyone. Kind, patient, super helpful! I would recommend him to anyone. More
by Kathy Looney
Employees Worked With
May 04, 2024
Leo is awesome! Customer service plus and an overall great guy! I highly recommend Leo. Customer service plus and an overall great guy! I highly recommend Leo. More
by John Looney
Employees Worked With
May 04, 2024
Yaro was truly amazing! If it weren’t for him I would’ve gotten a truck with all the wrong equipment. He really saved me by asking me to test drive the vehicle first. So gla If it weren’t for him I would’ve gotten a truck with all the wrong equipment. He really saved me by asking me to test drive the vehicle first. So glad I listened to his expertise and got the right vehicle for my needs. Thanks a bunch Yaro! Also, very happy about getting the 10 year warranty as well. That was a no brainer with all these new electronics. I can’t even imagine how much my new heads up display cost to repair…. I guess we’ll never know! Thank you Parkway toyota! What a pleasurable experience. Thank you for being patient with me Yaro, I’m really happy you sat with me patiently and taught me how to work this thing! More
by Bond007
May 01, 2024
Leo is a A+ car salesman is knowledgeable, personable, and attentive to your needs. Toyota Parkway make the buying experience seamless, providing valuable insights and options without pressure. I got my and attentive to your needs. Toyota Parkway make the buying experience seamless, providing valuable insights and options without pressure. I got my new full electric car and I am more than happy! Thanks Leo! More
by karicarrasco
April 30, 2024
I know Mike Hanna for 20 years! It was pleasure continue working with him and Yaro! I recommend them to anyone! It was pleasure continue working with him and Yaro! I recommend them to anyone! More
by Al
Employees Worked With
April 30, 2024
Leo was so helpful and he work hard to get the best price and diligence though whole process, thank you Leo you are so kind. price and diligence though whole process, thank you Leo you are so kind. More
by angelica93db
Employees Worked With
