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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
May 03, 2021
Natacha makes buying a car fun! I felt very comfortable and at ease the whole time. I will absolutely come back to her the next time I need a car also! Thanks Natacha! and at ease the whole time. I will absolutely come back to her the next time I need a car also! Thanks Natacha! More
by Ryan34
Employees Worked With
Natacha Alexandre
April 29, 2021
Kennedy Depradine is the best person that ever helped me to buy a car. He provided daily communication by phone and email, communicated professionally, and got my trust to buy my first Toyota vehicle. James to buy a car. He provided daily communication by phone and email, communicated professionally, and got my trust to buy my first Toyota vehicle. James also was transparent and made clear the importance of relationships with customers. I would recommend this dealer! More
by Zrnest
Employees Worked With
Natacha Alexandre, Kennedy Depradine
April 29, 2021
Kennedy was a delight to work with! He was very knowledgable and guided us through the entire purchase of our new RAV4. He was both professional and personable, and made the entire experience fun. knowledgable and guided us through the entire purchase of our new RAV4. He was both professional and personable, and made the entire experience fun. We highly recommend him! More
by Molly D.
Employees Worked With
Kennedy Depradine
April 27, 2021
Helio was amazing on helping me with financing and getting the car that was right for me and my family I would highly recommend family and friends to come in and sit down with Helio if looking into a getting the car that was right for me and my family I would highly recommend family and friends to come in and sit down with Helio if looking into a new car More
by jmedeiros1995
Employees Worked With
April 26, 2021
I have purchased a car from Toyota Parkway. I had an excellent experience. Kennedy was very professional and helpful. Happy with my purchase and the great customer service offered. excellent experience. Kennedy was very professional and helpful. Happy with my purchase and the great customer service offered. More
by Hokp
Employees Worked With
Kennedy Depradine
April 25, 2021
We have great experienced they treated very nicely to us we are very thankful. We purchased Toyota Sean’s we loved the service and great dealers we are very thankful. We purchased Toyota Sean’s we loved the service and great dealers More
by Zakaria
Employees Worked With
Deu Ernst Dauphin
April 24, 2021
They are very nice and helpful and know how to deal with customers I appreciate their hospitality.They work you through the whole process.thx customers I appreciate their hospitality.They work you through the whole process.thx More
by Mkamara943
Employees Worked With
Natacha Alexandre
April 24, 2021
Helio has helped me with my most recent RAV4 and my past cars as well. It’s always been great going to him - He’s always been friendly, extremely helpful, and always made sure I was happy with the car and t cars as well. It’s always been great going to him - He’s always been friendly, extremely helpful, and always made sure I was happy with the car and the entire deal. I highly recommend Parkway Toyota Boston, and Helio! More
by Corrina Adorno
Employees Worked With
April 24, 2021
This was my first experience leasing a car after graduating from college. I initially came in thinking I could only afford to lease a Corolla, but Helio helped me lease a RAV4 within my budget. Exce graduating from college. I initially came in thinking I could only afford to lease a Corolla, but Helio helped me lease a RAV4 within my budget. Excellent service! More
by Emily
Employees Worked With
