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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
May 14, 2021
Thomas was absolutely incredible! He made sure that our expectations were communicated to management and was a committed advocate. Everyone from the sales department to the finance department to management expectations were communicated to management and was a committed advocate. Everyone from the sales department to the finance department to management were attentive and patient. I would definitely recommend Thomas and this dealership to friends and family! More
by Khogu
May 11, 2021
Pleasant staff. Showroom was welcoming. Jean was great to work with. Understood what we were looking for and made the process very smooth. He worked to get the most for our trade-in. work with. Understood what we were looking for and made the process very smooth. He worked to get the most for our trade-in. More
by MRB
Employees Worked With
May 10, 2021
My name is Monique and I was out searching for my first car and coming here Lucas showed me and got me what I wanted and I very greatful for him!!! car and coming here Lucas showed me and got me what I wanted and I very greatful for him!!! More
by babymo617
Employees Worked With
May 09, 2021
It was a great experience! From start to finish she made our car buying experience better and got us the deals we wanted and got our dream car! our car buying experience better and got us the deals we wanted and got our dream car! More
by ar3balaji
May 07, 2021
Parkway went above and beyond in making sure we were satisfied in every way. Truly outstanding service! No question we would recommend them to friends. satisfied in every way. Truly outstanding service! No question we would recommend them to friends. More
by Mossytrails
Employees Worked With
May 05, 2021
Dealership was nice loots of trucks to choose from. Lucas my salesman was great made everything very easy! I came on a busy afternoon! Finance guy got me threw as quick as possible! Great place would recomme my salesman was great made everything very easy! I came on a busy afternoon! Finance guy got me threw as quick as possible! Great place would recommend! Greg More
by waddellgregory
Employees Worked With
May 04, 2021
Ernst when above and beyond for my purchase. He not only spent quality time to explain the tech and features of the car I was planning to purchase and is very knowledgeable. He also went above and beyond to spent quality time to explain the tech and features of the car I was planning to purchase and is very knowledgeable. He also went above and beyond to source the perfect car for me. I was looking to find a highlander platinum hybrid and in less than a week it was delivered. Ernst was also very time efficient and processing the paper work was done in a very timely fashion and I was in and out within 2 hour. I very highly recommended Ernst if you are looking for a sales person who cares. More
by Gea
Employees Worked With
Deu Ernst Dauphin
May 03, 2021
Seneque was very attentive to my customer needs and made sure that the process was as smooth as possible! Very thankful for all his help! sure that the process was as smooth as possible! Very thankful for all his help! More
by Patricia L
Employees Worked With
May 03, 2021
The car buying process at the dealership was very easy, thanks to Lucas. I knew the car I wanted and the price I thought was fair and he worked with us to make it work. He was knowledgeable and communicate thanks to Lucas. I knew the car I wanted and the price I thought was fair and he worked with us to make it work. He was knowledgeable and communicated well. More
by DT
Employees Worked With
