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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
June 01, 2021
very good services and very professional they tw explain in a clear and precise way what is the best for you and the best price. in a clear and precise way what is the best for you and the best price. More
by Belkys
May 31, 2021
I’ve been coming to West Roxbury Toyota dealer and Jean has helped me out since 2009 I have bought five cars from him. He is the best at what he does I highly recommend everyone to see Jean if they’re look has helped me out since 2009 I have bought five cars from him. He is the best at what he does I highly recommend everyone to see Jean if they’re looking for a new car or used car!!! More
by Jen2005rsx
Employees Worked With
May 28, 2021
The dealership helps you achieve the best deal possible. Natacha will be a great person to see. She is caring and friendly to help you get into the car you best see fit for the family. Natacha will be a great person to see. She is caring and friendly to help you get into the car you best see fit for the family. More
by Gladdgmann
Employees Worked With
Natacha Alexandre
May 26, 2021
Had a great experience working with Jean Preval. He gave us 100% in all aspects of this sale. I will definitely be referring friends and family to Parkway Toyota us 100% in all aspects of this sale. I will definitely be referring friends and family to Parkway Toyota More
by Rmriley407C
Employees Worked With
May 19, 2021
Don't go anywhere else! Scott and his team were on top of every detail right from the start. No sales gimmicks or runaround, just outstanding service from people who treat all their customers with dignit of every detail right from the start. No sales gimmicks or runaround, just outstanding service from people who treat all their customers with dignity and respect. Buying a car can be an intimidating process. Let Scott and his colleagues take with worry out of it for you! More
by rbrande21
Employees Worked With
May 17, 2021
It was a pleasant experience. Natasha was my sales person and I felt she made my entire experience easy and stress free. Thank you to Natasha and Parkway Toyota. and I felt she made my entire experience easy and stress free. Thank you to Natasha and Parkway Toyota. More
by Magic42075
Employees Worked With
Natacha Alexandre
