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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
August 09, 2021
Natacha made the buying process real smooth for me. Gave me a good deal on the car and some add ons for accessories. She made the process easier for me overall. Highly recommend!! me a good deal on the car and some add ons for accessories. She made the process easier for me overall. Highly recommend!! More
by Smit Sanghvi
Employees Worked With
Natacha Alexandre
August 08, 2021
We had the best experience here, Jean Preval was wonderful and helped us get the car of our dreams! I highly recommend this location, great service. wonderful and helped us get the car of our dreams! I highly recommend this location, great service. More
by Erin
Employees Worked With
August 04, 2021
Jean was great. He was very friendly and informative. It was a pleasant and easy transaction. was a pleasant and easy transaction. More
by BostonMike
Employees Worked With
August 01, 2021
Jean Preval and Mike (can’t remember his last name) in Financing were very helpful and made car buying as painless as possible for us first-time car buyers. Also, the car we ordered arrived ahead of sched Financing were very helpful and made car buying as painless as possible for us first-time car buyers. Also, the car we ordered arrived ahead of schedule! More
by Molly
July 28, 2021
Professional, efficient, considerate and caring are just some of the words that I would use to describe Natacha, my sales advisor at Parkway. By listening to what i wanted - and didn't want - she was able t some of the words that I would use to describe Natacha, my sales advisor at Parkway. By listening to what i wanted - and didn't want - she was able to identify the perfect car for me. She managed the financial part of the transaction with grace and understanding which allowed me to purchase the best car for me at a price I could afford. I would not hesitate to recommend them to anybody who is in the market for a new or used car. More
by mweil3
Employees Worked With
Natacha Alexandre
July 28, 2021
Professional, efficient, considerate and caring are just some of the words that I would use to describe my sales advisor at Parkway, Natacha. By listening to what I wanted - and didn't want - she was able t some of the words that I would use to describe my sales advisor at Parkway, Natacha. By listening to what I wanted - and didn't want - she was able to identify the perfect car for me. She managed the financial part of the transaction with grace and understanding, allowing me to purchase the best car for me at an affordable price. I would not hesitate to recommend them to anybody who is in the market for a new or used car. More
by mweil3
Employees Worked With
Natacha Alexandre
July 26, 2021
Pou mw Yon moun tankou Natacha se yon moun konsa biznis lan bezwen ki tre profesyonel tres abòdab ki menm fe travay li a a 100% ,li gen pasyans li few santi sevis ou vin pran an sim ta gen yon lot machin lan bezwen ki tre profesyonel tres abòdab ki menm fe travay li a a 100% ,li gen pasyans li few santi sevis ou vin pran an sim ta gen yon lot machin map achete anko se li map vin jwenn felisitasyon anko ,,gen bondye pwotejew nan travay positif sa wap fè a... More
by Teshmir38
Employees Worked With
Natacha Alexandre
July 17, 2021
The dealership was very hands on with trying to get me a car, especially with the chip shortage and getting me the exact car I wanted. In the era that we are in, they were definitely fair and helpful. car, especially with the chip shortage and getting me the exact car I wanted. In the era that we are in, they were definitely fair and helpful. More
by Lucy_V
Employees Worked With
Natacha Alexandre
July 14, 2021
Scott was very informative, friendly, and easy to work with. I would recommend anyone to work with Scott if they are looking for a new car! with. I would recommend anyone to work with Scott if they are looking for a new car! More
by rmsoehner
Employees Worked With
