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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,360 reviews

September 27, 2021

The service was great! As soon as i walked through the door, kennedy automatically stood up and approached me and provided me with the helped i needed. I even ended up leases the car that same day More

by DANNYHADDAD1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
September 25, 2021

Jean was a very helpful and friendly. We went multiple dealerships and we received the best service from him. Much appreciate his efforts and his communication with us. More

by Zahraa Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maher and Mike
September 25, 2021

Good price, nice place and big, the sales advisor Kennedy is ok, their price is competitive, good deal More

by Yanti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
September 25, 2021

Upbeat and positive throughout my buying experience, Kennedy made it into a team effort. Great communications personally, over the phone, and through email. Parkway Staff members Chad and Abdel were als More

by DECKELKEVIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Abdel, Kennedy Depradine
September 18, 2021

The best part of our experience was interacting with R. Holland. He went over and above for us. More

by pnelson641
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Holland
September 17, 2021

Kennedy was the experience..he was so polite easy to talk to..will recommend him. More

by DAVIDCANCHETA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
September 16, 2021

Jean is one of a kind. He kept the process simple and headache free. He is also a great guy in general. I’m so glad we were able to meet him. I would recommend him to anyone! More

by carcamojorge979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 14, 2021

I had A great experience with Jean! It was great, he was attentive, precise, and very well spoken! More

by Acardona8010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

The process was quick and easy and Kennedy was very informative during the entire car buying process. No one was overly aggressive in trying to get me to buy a car it was just an easy going process. More

by Vmahase23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
September 09, 2021

Kennedy was terrific to work with. Friendly, knowledgeable, and extremely pleasant to work with. Also took the time to make sure we knew about all the features in the new car. More

by Kat
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
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