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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
October 07, 2021
Easy and pleasurable transaction . Didn’t felel pressured . Found the vehicle I wanted and closed the deal within minutes . . Found the vehicle I wanted and closed the deal within minutes . More
by Figo
October 06, 2021
Jean is very friendly, he was quick to get answers to my questions and he is hard working! questions and he is hard working! More
by Ali
Employees Worked With
October 02, 2021
Jean was very easy to work with and very patient and up front. Thank you. front. Thank you. More
by Rlapal06
Employees Worked With
October 02, 2021
Jean was great to work with. Very helpful and attentive. Would recommend buying from him. Would recommend buying from him. More
by Pcav339
Employees Worked With
October 01, 2021
Mike Colby did great customer service by following up with me regarding my military rebate which I never recieved. He is straight up honest and true. Thanks Mike for the respect you pay to your fellow ve with me regarding my military rebate which I never recieved. He is straight up honest and true. Thanks Mike for the respect you pay to your fellow veterans. I would highly recomend this dealership for a fantastic experience. Thanks again!!! More
by superbamatt
Employees Worked With
Mike colby
September 30, 2021
Folks at the dealership were very communicative and nice. Jean was very nice and made the process quick and efficient. Jean was very nice and made the process quick and efficient. More
by Hson04
September 30, 2021
They are very honest and professional. I like that Holland took his time to listen to what we need it and did everything he could to fill all of our speciation and he did. I would recommend this deale Holland took his time to listen to what we need it and did everything he could to fill all of our speciation and he did. I would recommend this dealership to everybody and this amazing sale associate Holland. More
by Odeyka
Employees Worked With
Rich Holland
September 29, 2021
Senecque was professional and polite from start to finish. He made me feel comfortable with my sale and provided top customer service throughout the entire process. finish. He made me feel comfortable with my sale and provided top customer service throughout the entire process. More
by Ketawest
Employees Worked With
September 27, 2021
R. Holland was very welcoming and provided my husband and I with a very relaxed purchase of our new car. R. Holland was very responsive and amazing with communication previous to our visit to the dealership I with a very relaxed purchase of our new car. R. Holland was very responsive and amazing with communication previous to our visit to the dealership and also after our purchase. I would definitely recommend Parkway Toyota and R. Holland for any future Toyota purchase! Thank you very much, R. Holland. More
by wahinecrook
Employees Worked With
Rich Holland
September 27, 2021
I went into the market for used and came out with a new 2021 Rav4. Senecque was amazing and great to work qith 2021 Rav4. Senecque was amazing and great to work qith More
by Ssmilez
Employees Worked With
