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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
October 23, 2021
Yaro was great to work with. He made me feel comfortable and listened to what I wanted. and listened to what I wanted. More
by Dsands
Employees Worked With
October 22, 2021
Scott and the team at Parkway were quick, honest, to the point, and didn't beat around the bush. We got to the point and shook hands quickly and efficiently. point, and didn't beat around the bush. We got to the point and shook hands quickly and efficiently. More
by solomonjsheena
October 22, 2021
Scott was very responsive, professional and friendly throughout the whole process of buying a new vehicle. He came highly recommended, and I also highly recommend to others as well! throughout the whole process of buying a new vehicle. He came highly recommended, and I also highly recommend to others as well! More
by gheitman1
Employees Worked With
October 20, 2021
Just purchase my pre-owned car. Jean Preval was very polite & helpful. Excellent service. Will refer others polite & helpful. Excellent service. Will refer others More
by msfergie03
Employees Worked With
October 19, 2021
Jean was the best, made the experience easy and was very accommodating. Would highly recommend!! accommodating. Would highly recommend!! More
by Abigailckey
Employees Worked With
October 13, 2021
Jean was great. He’s really helpful. He helped me out. I would send my friend and family to see him would send my friend and family to see him More
by nguyenhung152100
Employees Worked With
October 12, 2021
Kennedy was great, he helped a lot. He went out of his way to make sure the papers get done on time. I really appreciate his help. Chad who helped me initially is an impeccable team member, I can not than way to make sure the papers get done on time. I really appreciate his help. Chad who helped me initially is an impeccable team member, I can not thank him enough. The other team members at Toyota not as much. I will not go back to that location to get another car. The finance manager Michael was not welcoming at all and wasted a lot of my time. The desk manager tried to pressure me to agree to finance through them. The car needed a lot of work to be done but it was still posted for sale. I had to do a separate inspection to make sure I m not getting scammed. More
by Yousra
Employees Worked With
Kennedy Depradine
October 11, 2021
Jim has been great throughout the years helping me as well my family with all our car needs. well my family with all our car needs. More
by Vivas-Vernot
Employees Worked With
October 11, 2021
Great person to work with. Very helpful when it comes to find the right car and price. find the right car and price. More
by Frank
Employees Worked With
