Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,360 reviews
October 27, 2021
This dealership is very good, they do everything excellent and I'm so happy I have a good service from Lucas she deserve to be employed of the month. Or get promoted keep up the good work. I'm reall excellent and I'm so happy I have a good service from Lucas she deserve to be employed of the month. Or get promoted keep up the good work. I'm really like my new car. Thank you More
by Kathiafrancois1980
Employees Worked With
October 26, 2021
My experience at Parkway was excellent . Scott was professional, efficient and at all times helpful. professional, efficient and at all times helpful. More
by Mac.62356
Employees Worked With
October 26, 2021
The staff were very friendly and inviting. Very knowledgeable about each vehicle and we’re able to help find the right car for me. Would highly recommend Scott Vachon and Parkway Toyota to friends knowledgeable about each vehicle and we’re able to help find the right car for me. Would highly recommend Scott Vachon and Parkway Toyota to friends and family. More
by j-waters-14
Employees Worked With
October 26, 2021
Richard talked up several models of cars that were on the lot, and took feedback incredibly well to get me in the right car at the right price for me. lot, and took feedback incredibly well to get me in the right car at the right price for me. More
by Blyons.mahon
Employees Worked With
Richard Hepburn
October 24, 2021
Jean is a very good guy, he talk very clearly with me and very good at explaining to me. English is my second language and I'm glad to have him as my dealer. And he make buying are very easy very good at explaining to me. English is my second language and I'm glad to have him as my dealer. And he make buying are very easy More
by Kylinaphath
Employees Worked With
October 24, 2021
jean is a very good dealer. he explain everything for me very clear. I deffinately reccommend him if you ever come to the dealer very clear. I deffinately reccommend him if you ever come to the dealer More
by nhudnh
Employees Worked With
October 23, 2021
Supper friendly, high efficient, answered all my questions, will definitely recommend to friends and families! questions, will definitely recommend to friends and families! More
by Feng
Employees Worked With
October 23, 2021
Great salesman. Explained how the car functioned and it was a great deal. Highly recommended was a great deal. Highly recommended More
by Silvermonaco
Employees Worked With
October 23, 2021
Jean was very attentive and got us a good price! Thank you! We appreciate your service and running all the numbers! you! We appreciate your service and running all the numbers! More
by Aschwa21
Employees Worked With
