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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,360 reviews

November 03, 2021

Jean is an absolutely superstar salesman. I will continue to do business with him for as long as I can. More

by pepenenrique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Parkway Toyota of Boston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Parkway Toyota of Boston are glad to have you as a customer. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 01, 2021

Kennedy ordered my key in a timely fashion and the service of my car went smoothly. More

by Edison Achelengwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
Nov 01, 2021 -

Parkway Toyota of Boston responded

Edison, We are very happy to hear Kennedy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 01, 2021

It took way too long for me to get my car. I came noonday and I was guaranteed that I will get thr car on Thursday. Instead I got it on Friday and even then the inspection was not done.. The registration was More

by Edison Achelengwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
Nov 01, 2021 -

Parkway Toyota of Boston responded

Edison, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Parkway Toyota of Boston. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 31, 2021

Jean was absolutely fantastic! He did everything he could to get me the best deal! More

by Lindsay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Parkway Toyota of Boston responded

Lindsay, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jean met your expectations. Thank you again for choosing Parkway Toyota of Boston, we look forward to having you as one of our valued customers for many more years to come! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 30, 2021

Did work with Yaro, greate sales man, also James the general manager was great help. More

by wfnevesjunior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Parkway Toyota of Boston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Yaro and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 29, 2021

The dealership was nice , the workers was good as well . Great facility for doing business More

by JIGJAYLEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
Oct 31, 2021 -

Parkway Toyota of Boston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 29, 2021

We worked with Yaro, he listened to us about our family needs and helped us choose the right car. We love the experience and it was such a hassle free process. Definitely recommend him and ask from Yaro at More

by lacosins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Parkway Toyota of Boston responded

We are very happy to hear Yaro provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 29, 2021

Yaro did a great job explaining the differences between all the trims available m. He helped identify and acquire a RAV4 out-of-state. More

by tswanson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Parkway Toyota of Boston responded

Here at Parkway Toyota of Boston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Yaro, and it was a pleasure having you at the dealership. We appreciate your review! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 28, 2021

The dealership was great! They worked together to make my first time going through the car buying experience as seamless and stress free as possible. More

by krmccarthy2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vachon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdel Diagne, Mike Hanna
Oct 29, 2021 -

Parkway Toyota of Boston responded

Thank you so much for choosing Parkway Toyota of Boston! Congrats on your new purchase, and let us know if we can be of any more assistance! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 28, 2021

Knowledgeable friendly and patient to understand our concerns. He is the best dealer who I have worked with ever. More

by Jianqing.luo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Senecque Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Parkway Toyota of Boston responded

Jianqing, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

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