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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
November 15, 2021
From the first phone call to the test drive to the date we purchased, it was less than four days. Peter was a kind sales representative who paid attention to what the customer needed and ensured every tran we purchased, it was less than four days. Peter was a kind sales representative who paid attention to what the customer needed and ensured every transfer procedure went smoothly. I am looking forward to driving my new vehicle, but I also know that I can go back to ask any questions if any. More
by helenliaw
Employees Worked With
Peter Stern
November 15, 2021
Worked with Yaro Martsinkiv to upgrade my Tacoma to a Tundra He was very polite and professional Tundra He was very polite and professional More
by jsolletti
Employees Worked With
November 15, 2021
Rich Assisted me to purchase a 2022 Toyota Tacoma TRD Sport. He was extremely friendly and knowledgeable about the vehicle. He ensured the process was smooth and easy. Sport. He was extremely friendly and knowledgeable about the vehicle. He ensured the process was smooth and easy. More
by Windsor Lock
Employees Worked With
Richard Hepburn
November 14, 2021
Amazing dealership! Very patient, helpful and professional. I really recommend this dealership. You won’t regret it! professional. I really recommend this dealership. You won’t regret it! More
by Areyes2492
Employees Worked With
November 13, 2021
Jean did a great job through the whole process. Once the car was purchased, he walked us through setting up a few things such as the Bluetooth. Knowledgeable, Efficient, and Friendly! Leslie car was purchased, he walked us through setting up a few things such as the Bluetooth. Knowledgeable, Efficient, and Friendly! Leslie More
by Newtoyota
Employees Worked With
November 13, 2021
Incredible experience, extremely knowledgeable and committed to getting us the car that best fit our needs. committed to getting us the car that best fit our needs. More
by Em
Employees Worked With
November 11, 2021
Customer satisfaction and professionalism! I worked with Mike Colby, Kevin Welsh and Branch Manager James, all of whom were dedicated to my satisfaction. A great team that I will certainly be telling my fr Mike Colby, Kevin Welsh and Branch Manager James, all of whom were dedicated to my satisfaction. A great team that I will certainly be telling my friends about! Well done! Roger Clapp. More
by rclapp
Employees Worked With
Kevin Welsh, Mike Colby, Branch Manager James
November 10, 2021
I am active duty militarily with a crazy schedule and I was in the market for a very specific truck. Leo was very helpful in finding me the best truck and the best deal. He was very quick to respond to any was in the market for a very specific truck. Leo was very helpful in finding me the best truck and the best deal. He was very quick to respond to any question I had at anytime throughout the day I had it. He even came into work on a day off to better help me. He’s easily the best sales associate I have worked with and becusse of him getting a vehicle picked out in my price with the options I wanted was easy. More
by McNail
Employees Worked With
November 10, 2021
Excellent responsiveness & help, friendly. Helped me get the car I wanted. Great communication and made himself available when needed. the car I wanted. Great communication and made himself available when needed. More
by jlJay
Employees Worked With
