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Parkway Toyota of Boston
West Roxbury, MA
1,361 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,361 reviews
October 09, 2024
I want to warn you about the fraud of this dealer. Literally scammers!! I bought a car from them 5 years ago, tried to buy again, thought they had changed, but no. They are still the same scammers!!! Literally scammers!! I bought a car from them 5 years ago, tried to buy again, thought they had changed, but no. They are still the same scammers!!! I went there, chose a 2025 Toyota Camry SE, agreed to do a trade in. They told me to fill out papers, checked my credit score, agreed and signed the papers. They said that the car would arrive within a month. Today I went there, they brought new papers with different numbers. I ask what this is, we agreed on the price, they say no, we need to check it again. They checked and gave new numbers for $ 200-300 more. I repeat that we already agreed. And they say no, I must pay a down payment and the payment is $ 1004 every month. Their manager Tomas Sanches, with whom I tried to talk, started shouting and saying, “This is not my father's bank! " Behaved very rudely, ill-mannered, disrespectfully. Thought that I would just close my eyes and say ok, give me a car. Sales person David Mendez tried to sell me carpets 2 times. I explain that it is impossible, I have already paid once. Pretends not to understand. A bunch of scammers who deceive customers every day. Gave permission for you to check my credit score 1 time. I even asked David, if you do the check 1 time, then let's make a deal, to which he answered yes, we check 1 time. 9 checks, 9 inquries!!! I will prepare documents for the complaint, send them to the Dedham police, the Toyota headquarters, the Office of the Attorney General and any places where complaints can be filed. Let them punish these scammers David and their ill-mannered manager Tomas Sanhes. They wasted my time and my nerves!! Scammers!!! More
by Javid S
September 21, 2024
Picked up my new RAV4 today. Yaro was terrific to work with. Very responsive and helpful. Yaro was terrific to work with. Very responsive and helpful. More
by Mfh146
Employees Worked With
September 20, 2024
I had good experience working with Jean Preval, very nice guy fast 1 2 3 good 👍🏾 guy fast 1 2 3 good 👍🏾 More
by Laroussepinard
Employees Worked With
September 20, 2024
My husband & I worked with Jean Preval and purchased a 2024 Toyota Camry. Jean was very knowledgable and wonderful to work with! We traded in our 2007 Volvo S80 and he even matched what we would have rece 2024 Toyota Camry. Jean was very knowledgable and wonderful to work with! We traded in our 2007 Volvo S80 and he even matched what we would have received from Carmax which we truly appreciated! He has a great personality and made the entire experience enjoyable! Thank you! More
by mcdonoughsusan24
Employees Worked With
September 18, 2024
I had an excellent experience working with Mohammad Dadouch –– he went above and beyond to hand deliver my vehicle 3 hours away to another state. He was a very pro-active communicator, making the proce Dadouch –– he went above and beyond to hand deliver my vehicle 3 hours away to another state. He was a very pro-active communicator, making the process of purchasing the car seamless and exciting. More
by cberkhout
Employees Worked With
Mohammad Dadouch
September 16, 2024
Yaro was fantastic to work with! He assisted me in finding the Corolla I wanted even though it wasn't in stock. He made the daunting process of purchasing my first car easy with his He assisted me in finding the Corolla I wanted even though it wasn't in stock. He made the daunting process of purchasing my first car easy with his communication and kindness. I'm grateful to him and the Toyota Parkway team for their help! More
by michaelasullivan3
Employees Worked With
September 11, 2024
Hands down one of the greatest car buying experiences I have ever had. My fiancé and I were in and out with our perfect family car with amazing service. have ever had. My fiancé and I were in and out with our perfect family car with amazing service. More
by John V
September 04, 2024
Helio is the best! !! I was looking for a nice comfortable and affordable car with an affordable monthly payment and he was right on the ball about it got me a Camry tha !! I was looking for a nice comfortable and affordable car with an affordable monthly payment and he was right on the ball about it got me a Camry that i really love ...it was all stress free. I walked out of there very happy that day. More
by glyzaida
Employees Worked With
September 03, 2024
Yaro and the whole parkway team was incredibly helpful in finding our family car! They were so nice and genuine. finding our family car! They were so nice and genuine. More
by Cait
September 02, 2024
What a wonderful person to deal with , so accommodating and friendly to the max. He made buying my Highlander there a wonderful experience. In all my car buying years ,this person has really shown conside and friendly to the max. He made buying my Highlander there a wonderful experience. In all my car buying years ,this person has really shown consideration and a real sense of caring to me. Wish there were more like Fernando. To my salesperson Best of Good Health and Happiness ahead for you and your family. Sincerely Alan Giangregorio More
by marley
Employees Worked With
