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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,359 reviews
November 08, 2024
everything is good here, Yaro is very friendly. We get the toyota sienna here, we love the car. Include DMV and other paperwork are all finished in the first time. I will keep it 20 years, love it. We get the toyota sienna here, we love the car. Include DMV and other paperwork are all finished in the first time. I will keep it 20 years, love it. More
by haochen
Employees Worked With
November 05, 2024
My experience with Yaro at Parkway Toyota was easy and very friendly. Every question was answered with patience and knowledge of the vehicle as well as the process of paperwork. Thank you, excellent custo very friendly. Every question was answered with patience and knowledge of the vehicle as well as the process of paperwork. Thank you, excellent customer service! More
by Diane
October 28, 2024
Buying a car for my father was such an easy and pleasant experience. Yaroslav made all prosedure so easy and quick . experience. Yaroslav made all prosedure so easy and quick . More
by Olyamalone
Employees Worked With
October 25, 2024
I just got used Camry from Yaro. Great service and good personal service! Will buy here again and would come here for service!!! Great service and good personal service! Will buy here again and would come here for service!!! More
by John
October 23, 2024
Yaro was a great help, very professional, and incredibly knowledgeable. I would definitely recommend him knowledgeable. I would definitely recommend him More
by Aj
Employees Worked With
October 23, 2024
Got used Subaru from Yaro and he was guick and straight forward! Highly recommend him and Parkway forward! Highly recommend him and Parkway More
by adonisvides
Employees Worked With
October 23, 2024
My mechanic referred me to Yaro and he helped me immensely! I am happily in my first brand new Toyota Camry and could not be happier!!! immensely! I am happily in my first brand new Toyota Camry and could not be happier!!! More
by Rich
October 17, 2024
Yaro and Mike Hanna did fantastic job in getting us brand new RAV4 hybrid! It was quick and easy new RAV4 hybrid! It was quick and easy More
by luve1028
Employees Worked With
October 09, 2024
I want to warn you about the fraud of this dealer. Literally scammers!! I bought a car from them 5 years ago, tried to buy again, thought they had changed, but no. They are still the same scammers!!! Literally scammers!! I bought a car from them 5 years ago, tried to buy again, thought they had changed, but no. They are still the same scammers!!! I went there, chose a 2025 Toyota Camry SE, agreed to do a trade in. They told me to fill out papers, checked my credit score, agreed and signed the papers. They said that the car would arrive within a month. Today I went there, they brought new papers with different numbers. I ask what this is, we agreed on the price, they say no, we need to check it again. They checked and gave new numbers for $ 200-300 more. I repeat that we already agreed. And they say no, I must pay a down payment and the payment is $ 1004 every month. Their manager Tomas Sanches, with whom I tried to talk, started shouting and saying, “This is not my father's bank! " Behaved very rudely, ill-mannered, disrespectfully. Thought that I would just close my eyes and say ok, give me a car. Sales person David Mendez tried to sell me carpets 2 times. I explain that it is impossible, I have already paid once. Pretends not to understand. A bunch of scammers who deceive customers every day. Gave permission for you to check my credit score 1 time. I even asked David, if you do the check 1 time, then let's make a deal, to which he answered yes, we check 1 time. 9 checks, 9 inquries!!! I will prepare documents for the complaint, send them to the Dedham police, the Toyota headquarters, the Office of the Attorney General and any places where complaints can be filed. Let them punish these scammers David and their ill-mannered manager Tomas Sanhes. They wasted my time and my nerves!! Scammers!!! More
by Javid S
September 21, 2024
Picked up my new RAV4 today. Yaro was terrific to work with. Very responsive and helpful. Yaro was terrific to work with. Very responsive and helpful. More
by Mfh146
Employees Worked With
