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Parkway Toyota of Boston
West Roxbury, MA
1,355 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,355 reviews
April 15, 2023
We had great experience with Yaro. Originally I was interested in a new Corolla but Yaro talked me into new Prius- fully redesigned!!!! Could not be more happier!!! Originally I was interested in a new Corolla but Yaro talked me into new Prius- fully redesigned!!!! Could not be more happier!!! More
by Kateryna
Employees Worked With
April 15, 2023
I have known Yaro for 19 years on our street when he came to the US in 2004. We have bought two cars with his help. He is one of the smartest people I have known. We have been delighted with my Prius which w to the US in 2004. We have bought two cars with his help. He is one of the smartest people I have known. We have been delighted with my Prius which we bought 10 years ago & most recently with my daughters Rav 4, which is a terrific car. I watched Slavko thrive at his current company. I have been impressed with your atmosphere, friendliness, & the competence of your staff. But I think Yaro deserves the special recognition that he has gotten recently as well. More
by Jeanne
Employees Worked With
April 09, 2023
David Demosthene recently sold us a 2023 Toyota Camry. David listened to our needs, took the time that we needed to make the best decision and was relaxed with 'no pressure!' There was definitely a sens David listened to our needs, took the time that we needed to make the best decision and was relaxed with 'no pressure!' There was definitely a sense that David was our advocate and advisor rather than just trying to sell a car. He was well informed and helped us find the right car for our needs. I would highly recommend seeking out David at Parkway Toyota when purchasing a new car. - Joel Skolnick More
by skolnick.joel
Employees Worked With
David Demosthene
April 04, 2023
Yaro and Mike really took care of us when we were looking for reliable car!!! for reliable car!!! More
by jeanblanc1298
April 04, 2023
Peter was EXTREMELY helpful/accessible and attentive to ALL the detail needed in what turned out to be a Long process to locate & complete the leasing process on my NEW 2023 Tacoma.......Thx Pete ALL the detail needed in what turned out to be a Long process to locate & complete the leasing process on my NEW 2023 Tacoma.......Thx Pete More
by kekocollins
Employees Worked With
Peter Stern
April 03, 2023
I drove from Cape Cod and Yaro persuaded me to come on Friday to take advantage of last day of the month savings!!! I am very happy with my purchase and customer service from Yaro! Will spread the word ab Friday to take advantage of last day of the month savings!!! I am very happy with my purchase and customer service from Yaro! Will spread the word about this dealer!!! 5 stars!!! More
by Marcos
Employees Worked With
March 24, 2023
Yaro and Mike were amazing to work with. They made sure to get me the best deal. Would definitely recommend to my friends and family They made sure to get me the best deal. Would definitely recommend to my friends and family More
by Onyinyenwosu
March 20, 2023
They were incredibly professional, and took care of us very well. To begin with, Yaro was the only person we reached who wasn’t just giving us what felt like a standard response (usually of 6-8 months very well. To begin with, Yaro was the only person we reached who wasn’t just giving us what felt like a standard response (usually of 6-8 months wait for a Sienna). Throughput the process, Yaro kept in touch, giving us updates and making sure we were comfortable and aware if hood the build and delivery process on our Sienna was going. We were lucky that when we contacted Parkway Toyota there was a Sienna in our preferred build/trim that was already being built at the end of February, and not currently sold/allocated. We confirmed details with Yaro and put our deposit down right away. Even on the day we were supposed to come sign and pay, the dealership still went above and beyond. On that day, there was an unfortunate dealer-wide computer issue, and we were unable to complete the transaction at that time. Yaro worked with us, to still ensure we could finish things up the following business day. (And the dealership gave us a few extra discounts to make up for the hassle of driving down and waiting, but not being able to drive off with the new van that day.) We’ll definitely come back and work with Yaro and Parkway Toyota again! More
by joejoffe
March 17, 2023
Most incredible service they provide, and the best personality. Really professional and they will help you to get what you want more than 100% recommended to everyone I have no other words to explain personality. Really professional and they will help you to get what you want more than 100% recommended to everyone I have no other words to explain this place. Thank you so *Much Deu Ernst Dauphin* Waqas Ali More
by waqasali
Employees Worked With
Deu Ernst Dauphin
March 14, 2023
Tarp was very helpful and and always was ready to help even when I shows up at 7:30 in the morning or 9 pm :) he understood my schedule:) I really appreciate his help even when I shows up at 7:30 in the morning or 9 pm :) he understood my schedule:) I really appreciate his help More
by Yschoe8228
Employees Worked With
